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Sales Advisor
Head of Sales Advisor – GSF Car Parts
About the Role
At GSF Car Parts, our Sales Advisors make a difference. They are outgoing, dynamic, and passionate, ensuring they provide the very best customer service while contributing to the success of our business. Our Sales Advisors care about our customers and our brand—this passion is foundational to our ongoing growth and success.
We are seeking a motivated Sales Advisor who will:
- Support the branch in fully satisfying customer needs.
- Contribute to meeting branch and personal sales targets.
Core Responsibilities
- Develop and maintain strong customer relationships, applying effective sales techniques.
- Collaborate within the sales team—assisting with product promotions, handling telephone inquiries, and managing electronic queries.
- Fully address customer needs related to part orders, returns, or product queries.
- Contribute to a positive team culture while working towards personal benchmarks to optimise performance and meet sales product promotion goals.
- Liaise with the Distribution Co-ordinator as needed to ensure delivery requirements are met.
- Expand product knowledge through study of internal literature.
- Enhance performance using the E-learning portal.
Working Hours: 45-hour average (Mon–Fri), including alternate Saturday shift requirements.
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Requirements & Experience
Essential Skills:
As a successful Sales Advisor at GSF Car Parts, you’ll have:
- Experience in telesales and/or customer service, ideally within a fast-paced sales environment.
- Outstanding customer-centric skills—always prioritising client needs.
- Ability to thrive under pressure, delivering results as expected.
- Organised, efficient, and detail-oriented.
- Target-driven motivation—comfortable dealing with rejection, and excited by sales achievements.
- Team player with self-discipline—able to work independently while contributing to a cohesive team.
- Excellent interpersonal and communication skills (both verbal and written).
- Computing confidence (IT literacy required).
- Basics of car parts knowledge and familiarity with MAM/AllWrench systems would be advantageous, but isn’t mandatory.
Working Life & Benefits
GSF Car Parts builds careers and lifestyles—that’s why our rewarding benefits cater to every aspect of our team’s life, whether personal health, professional growth, or everyday lifestyle!
Compensation & Reward:
- Performance-Based Bonus: Opportunity to earn extra through hitting targets.
- Holiday: 20 days annual leave (including UK bank holidays), plus possible development opportunities to earn 5 additional paid days with service.
Health & Wellbeing:
- Free flu vaccination.
- Access to a suite of health and wellbeing tools, such as:
- Free mental health services.
- Pension and financial advice.
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Affordability & Comfort:
- Life Assurance Scheme (protection for themselves and their family).
- Discounts from hundreds of brands, including Asda, Nike, and John Lewis.
Professional Growth & Financial Support:
- Earn-as-save schemes, loan advances, and savings programs.
- Qualification-based training and clear career progression routes.
- Paid Volunteer Leave: Encouragement to engage in volunteer work.
About GSF Car Parts
GSF Car Parts is one of the UK’s most important automotive parts distributors, supplying thousands of independent garages across the UK and Ireland with parts, tools, and equipment while offering industry-leading training opportunities.
- 175+ franchises nationwide.
- Turnover exceeding £475 million.
- A consolidation of eleven local brands, unified as one cohesive operation since November 2021.
Centralised support and specialist departments bolster branches in:
- Procurement & supply chain.
- Marketing.
- National accounts.
Innovative IT systems underpin operations, including their market-leading Allicat catalogue system and membership in the Group’s Servicesure garage programme. #INDGSF
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