How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Our Role
As a Sales Advisor, you play an important role in delivering the day-to-day customer experience in store. You bring our products and brand to life through warm service, genuine conversations, and attention to detail, helping customers feel welcomed, supported, and confident in their choices.
This role is about building strong foundations in customer service, product knowledge, and teamwork, while developing confidence and consistency in everything you do.
What You’ll Be Doing
Customer and Brand Experience
- Welcome customers warmly and help them feel comfortable in store.
- Listen carefully to customer needs and offer thoughtful, informed product advice.
- Deliver service that reflects The White Company values and premium standards.
- Support customers across in-store, online, and phone enquiries where required.
- Share product knowledge in a simple, helpful way.
- Represent The White Company brand through behaviour, tone, and service.
- Encourage customer relationships and data capture with guidance.
- Go the extra mile to ensure customers leave feeling happy and valued.
People and Culture: Being a Team Player
- Work positively with colleagues, supporting the team during busy periods.
- Communicate clearly and respectfully with customers and team members.
- Be open to learning through feedback, training, and daily experience.
- Follow agreed routines and team ways of working for consistency.
- Take pride in representing The White Company values and behaviours.
- Contribute to a friendly, inclusive, and supportive team environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Store Operations: Supporting the Store
- Complete daily tasks accurately and on time using clear guidance.
- Follow cash handling, security, and Health & Safety procedures confidently.
- Take care of products and fixtures to reflect brand standards.
- Support replenishment, housekeeping, and stock tasks as directed.
- Balance completing tasks while maintaining attentiveness to customers.
- Report any issues, risks, or concerns promptly to a Supervisor or Manager.
About You
- Friendly, approachable, and comfortable talking to customers.
- Reliable, organised, and happy to follow clear processes.
- Keen to learn and develop new skills.
- Enjoys working as part of a team.
- Retail experience helpful but not essential—attitude and enthusiasm matter most.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
(Please refer to the attached Job Description for further details.)
What We Offer You
At The White Company, we recognise those who go the extra mile with rewards and competitive benefits:
- 50% discount on our products.
- 20 days holiday, rising to 25 days during service.
- A Volunteer Day with a charity of your choice.
- Competitive salary with optional annual discretionary bonus.
- Perk Place Benefits Platform—lifestyle and wellbeing discounts.
- Group Personal Pension scheme.
- Wagestream Money Management app to support financial wellbeing.
- Life assurance upon successful completion of probation.
- Social perks—including Christmas parties and annual events.
Our Commitments
- Equality, Diversity & Inclusion: A workplace where differences are celebrated, contributions valued, and everyone feels they belong.
- Sustainability: Committed to building a sustainable legacy for people and the planet.
We’d love you to join us in our journey!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location