Dignity Group
Sales Agent
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Position: Simplicity Sales Agent
Location: Birmingham
Job Type: 38.75 hours per week, working shifts scheduled between 8:00am and 8:00pm
Salary: £26,180 per annum (On‑Target Earnings (OTE) £36,000 per annum)
About The Role
This is an exciting opportunity to join our brand‑new Simplicity Sales team at a pivotal point in its journey. We’re building something new, fast‑paced and ambitious — and we’re looking for motivated sales professionals who want to make a real difference while still earning through a structured incentive scheme
As a Simplicity Funeral Plan Sales Agent, you’ll play a key role in helping customers understand and choose the right product for them, delivering outstanding service while driving strong sales performance.
What You’ll Be Doing
- Handling inbound and outbound sales conversations with customers
- Understanding customer needs and confidently presenting the Simplicity product
- Converting enquiries into sales through engaging, ethical and effective conversations
- Working to clear targets and KPIs in a fast‑moving environment
- Being part of a new, evolving team where your ideas and input genuinely matter
What We’re Looking For
- Previous sales or contact‑centre experience (preferred but not essential)
- A confident communicator with a positive, resilient attitude
- Target‑driven and motivated by earning commission
- Comfortable working in a fast‑paced, change‑friendly environment
- Someone who wants to grow with a new team and help shape how it works
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What We Offer…
- £26,180 basic salary per annum with realistic OTE of £36k
- Fast‑paced, high‑energy role with clear performance rewards
- Supportive leadership and structured onboarding
- A chance to make a meaningful impact for customers while building your career
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
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We are now building the UK’s leading end-of-life company. As part of the Dignity Group, we also operate Simplicity Cremations, a low-cost, direct cremation service and Farewill, the country’s most prominent will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
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