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Timothy Oulton is a British luxury furniture brand named after Halo’s founder, Tim. The brand is inspired by Tim’s love of antiques which have been reinvented with a daring, authentic energy. Timothy Oulton’s acclaimed storied experiences and outrageously original approach to retail can be found in over 30 galleries across 18 countries. This experiential approach is amplified by Timothy Oulton Studio, who offer turnkey bespoke design services, dedicated to the creation of incredible environments often through a sustainable lens.
Your Role
We are looking for a talented Sales Ambassador to join our Global Flagship Gallery, Bluebird on the King's Road in Chelsea. If you are passionate about creating memorable customer experiences, thrive in a dynamic environment, and believe that exceptional service is at the heart of every successful sale, we'd love to hear from you.
This is a role for someone who brings energy, ambition, and pride to their work every day. Great performance is rewarded, going above and beyond is celebrated, and success directly impacts your earning potential through our highly rewarding commission structure.
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What You’ll Do
- Create outstanding, personalised experiences that inspire and delight every customer by utilising our complimentary Room Planning service alongside home and site visits, taking full ownership of the sales journey from the first conversation through to final sale.
- Build trust and long-term relationships that encourage repeat business and referrals, using strong product knowledge and storytelling to bring the brand to life while supporting customers through a design-led selling approach with room planning tools.
- Manage quotes, orders, and CRM activity with accuracy and care, consistently follow up to convert opportunities into high-value sales, and contribute to a high-performance, customer-first gallery environment.
What You Bring
- A driven mindset with a genuine passion for customer experience and sales.
- 1 to 2 years’ experience in luxury retail or premium hospitality.
- Strong communication skills and natural ability to build rapport.
- Highly organised with excellent follow-up and attention to detail.
- Confidence using CRM systems and Microsoft Office.
- Professional presentation aligned with luxury standards.
- High energy, resilience, and a positive attitude.
- Flexibility to work weekends and evenings.
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What Makes This Role Exciting
- A highly rewarding commission structure where your results directly drive your earnings.
- Sign-on bonus.
- World-class training programme.
- A customer-first culture where experience is everything.
- Full ownership of your success, pipeline, and performance.
- The opportunity to work with premium design-led products in a luxury environment.
- A fast-paced, high-energy environment where the team are at the heart of the action.
If you're ambitious, customer-focused, and excited by the opportunity to build a rewarding career with one of the world's most distinctive luxury brands, we'd love to hear from you.
Apply now or contact us to learn more: career@timothyoulton.com
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