Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role

The Sales & Events Co-ordinator role at Scotsman Group Sales Hub involves managing and coordinating event bookings, sales inquiries, and client relationships across the group's venues. Key responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, as well as attention to detail. It often involves collaborating with internal teams like operations and marketing to meet sales targets and ensure events run successfully.

As Sales & Events Coordinator, Your Role Will Include

• Coordinate and execute show rounds
• Creation and delivery of proposals for client within budget and in accordance with time frame
• Administration of function agreement and deposit contract
• To be available as the client’s first point of contact throughout the enquiry, conversion and run up to the event/occasion
• Co-ordination with the wider sales team to deliver exceptional customer service and a smooth customer journey
• Sharing all reservation information with the team prior to service
• Achieving all pre booked sales targets while delivering a first-class service
• Working closely with the Area Sales Coordinator to coordinate ways of working & sales activity.
• Communicate potential leads and areas of opportunities to Area Sales Coordinator
• Establish and maintain a good working relationship with the wider Sales Team
• Comply with, implement, and maintain all statutory, legal and company processes and procedures whilst always demonstrating integrity.
• Ensure that company policies, procedure and systems are adhered to within the scope of the role.