Mecca
Sales and Events Operations Manager
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Sales and Events Operations Manager
Sales & Events Operations Manager
At Mecca, we are all about bringing people together for unforgettable experiences—there is a reason we are the number one Bingo brand in the UK.
For over 60 years, we’ve been at the heart of our communities, offering a safe and welcoming space where everyone can play Bingo, enjoy our Slots, or relax with friends while enjoying great value food and drinks. Whether in our vibrant venues or online, we put our customers at the heart of everything we do—which is why we need exceptional people.
Committed to creating a workplace that is inclusive, supportive, and full of opportunity, our teams play a vital part in shaping the future of our brand. Join us, and your career can really take off.
We’re passionate about delivering exceptional customer experiences—so let’s play!
About the Role
Be the driving force behind unforgettable experiences.
At Mecca, we know great events don’t just happen—they’re expertly planned, brilliantly delivered, and executed by passionate people who understand what makes customers come back time and time again.
We’re looking for a Sales & Events Operations Manager to lead, support, and elevate our events offering across multiple venues in the region. This is a hands-on, highly visible role at the intersection of customer experience, commercial performance, and operational excellence.
If you thrive on creating memorable events, love building relationships, and can turn ideas into exceptional customer experiences, we’d love to hear from you.
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Responsibilities
As our Sales & Events Operations Manager, you’ll work closely with venue teams to:
- Lead the planning and execution of events across multiple venues.
- Support venues in growing event bookings, group sales, and local partnerships.
- Coach and develop teams to deliver consistently high standards.
- Identify opportunities to increase revenue and customer engagement.
- Analyse performance and implement initiatives to improve results.
- Partner with venue leadership teams to create exciting event calendars.
- Ensure events achieve operational excellence, commercial success, and brand alignment.
This is a regional role supporting multiple clubs, so being comfortable with regular travel and building relationships across different locations is essential.
Requirements
We’re seeking an energetic, commercially minded individual who can balance creativity with operational delivery.
You’ll likely have:
- Experience in events, hospitality, leisure, entertainment, or customer-facing environments.
- A track record of driving sales and commercial performance.
- Strong stakeholder management and influencing skills.
- Exceptional organisational and planning abilities.
- Experience managing multiple projects and priorities simultaneously.
- A hands-on approach with a willingness to roll up your sleeves when needed.
- A passion for delivering memorable customer experiences.
Most importantly, you’ll be a people person who inspires teams, builds relationships, and makes things happen.
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Why Join Us?
This isn’t just another events role—it’s an opportunity to:
- Shape experiences that bring people together.
- Support some of our most important venues.
- Directly influence business performance across the region.
Join a team that values innovation, collaboration, and customer obsession, where you have the freedom to bring new ideas and make a real impact.
Location:
Midlands-based
Travel:
Regular travel across multiple venues within the region is required—flexibility and a willingness to travel are essential.
Benefits
Competitive Salary – Recognising your hard work and dedication.
Fantastic Rewards – Including team incentives, bonuses, perks, and colleague networks for a rewarding experience.
Induction for Success – A comprehensive program to align you with Mecca values and culture.
People-Focused Culture – A supportive, nurturing work environment with the tools you need to thrive.
High-Performing Culture – Join a team that embodies excellence and helps you reach your full potential.
Exciting Project Work – Engage in meaningful projects that make a real business impact.
Emphasis on Growth – Commitment to your individual and team growth for long-term success.
Diversity and Inclusion Statement
We are committed to being an inclusive employer, ensuring fair access to our services. If you require reasonable adjustments during hiring or our onboarding process, please let us know in advance.
#Mecca
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