Harwin
Sales Application Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Company
Harwin plc is a Portsmouth-based, family-owned precision engineering company on an ambitious global growth journey. With a strong international presence and a well-established partner network, the organisation has built a reputation over decades for quality, reliability, and long-term thinking. As an employer, Harwin offers a distinctive environment shaped by its heritage and forward-looking mindset. The business is currently investing significantly in technology, digital transformation, and ways of working, alongside the development of a new headquarters and state-of-the-art manufacturing facility in Portsmouth. This is a period of meaningful growth and evolution, with a clear ambition to scale capabilities and strengthen its global impact. At the same time, the values associated with family ownership remain central — fostering a culture that emphasises collaboration, accountability, and sustained success.
For those looking to develop their careers, Harwin provides the opportunity to contribute to a growing organisation while being part of a team that values both innovation and long-term perspective.
The Role
The Sales Application Specialist is responsible for proactively managing customer follow-ups relating to cable assembly samples, free-of-charge product requests, quotations, price support requests, and exhibition leads. This role plays a critical part in converting interest into revenue by ensuring timely follow-up, maintaining strong customer communication, and driving opportunities through the sales pipeline.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Main Duties and Responsibilities
-
Sample Follow-Up
- Track and monitor all cable assembly samples built and sent to customers.
- Follow up with customers to obtain feedback on sample performance, suitability, and next steps.
- Identify opportunities to convert approved samples into production orders.
- Maintain accurate records of sample status and customer responses for FOC samples in strategic markets.
-
Quotation & Price Support Follow-Up
- Follow up on price support requests and special pricing quotations.
- Work closely with the sales and technical teams to address objections and accelerate order closure.
- Update CRM with quotation status and forecast updates.
-
CRM & Reporting
- Maintain accurate CRM records for all customer interactions.
- Provide weekly updates on sample conversions, and quotation status in conjunction with the Business Development team.
- Track conversion rates from sample → quotation → order.
Key Performance Indicators (KPIs)
- Sample-to-order conversion rate
- Quotation-to-order conversion rate
- CRM data accuracy
Qualifications, Skills and Experience
- Previous experience in internal sales, sales support, business development, or customer service preferred.
- Strong telephone communication skills and confidence in proactive outbound calling.
- Experience following up quotations or sales leads.
- Highly organised with strong attention to detail.
- CRM system experience preferred.
- Ability to build rapport and maintain professional customer relationships.
- Technical product experience (manufacturing, cable assemblies, electronics, or similar) advantageous.
- Proficient in Office 365 products, with strong data analysis capability.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Personal Attributes
- Proactive and persistent
- Target-driven and results-focused
- Strong organisational skills
- Commercially aware
- Confident communicator
- Self-motivated with strong follow-through discipline
Salary and Benefits
- Competitive Salary
- 25 days holiday plus bank/public hols
- Additional 3 days off over the festive period
- Employee Assistance Programme
- Company pension scheme
- Life Cover 3x salary
- Company bonus scheme
- Cycle to Work Scheme
As an equal opportunities’ employer, Harwin is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Harwin.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills