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Sales Apprentice
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Be part of a friendly, professional team delivering top-tier service to schools. You’ll support the admin team, speak with schools daily, and receive thorough training with ongoing support. A long-term career awaits after completing your apprenticeship.
As a Sales Executive, you’ll be joining a team that bends over backwards to help schools with their equipment needs and will be responsible for contributing to the smooth running of the Admin Team! Attention to detail is key and you’ll speak to schools daily. Training is thorough and daily support is on hand to help you be the best at what you do, and a long-term career with Utility Rentals is available on completion of your apprenticeship!
We are looking for someone with exceptional organisation skills to join our young, dynamic, fast-growing team.
As Internal Sales Apprentice you will be joining a team that bends over backwards to help schools with their equipment needs. Whether it be a classroom set of iPads, 100 x laptops or a brand-new range of Food Technology appliances, you will be able to offer schools market leading rental packages that other companies cannot compete with. You’ll be looking after our existing customers on a daily basis and will be approaching new customers to help them with their equipment needs. Training is thorough and daily support is on hand to help you be the best at what you do. And supplier incentives reward you for your consistent hard work!
Your daily duties will include:
- Outbound calling to schools to introduce our services
- Taking inbound calls from customers and suppliers and assisting them or escalating them within the team where necessary
- Maintaining and cleansing our database
- Regular communication with existing customers, prospects and suppliers
- Researching potential customers and sourcing new sales leads and developing them into potential customers
- Supporting the sales and marketing team with administration work
- Provide support to the sales team such as typing letters and emails and preparing & distributing standard quotations and proposals
- Follow up calls where quotations have been submitted
- Supporting various marketing initiatives
- General administrative duties
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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Sales executive (level 4)
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
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Sales Executive Level 4 (Higher national certificate) Apprenticeship Standard:
- Training will be taken place at work
- There are no requirements to travel elsewhere other than the office
- Training will be ongoing in the workplace
GCSE in:
- English (grade C)
- Maths (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
They help schools across the country acquire equipment through rental. Unlike other companies, they don’t follow the crowd, they innovate! They aren’t afraid to look at things differently and go against the norm, offering a package which consistently delights schools across the UK.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Long term career prospects with a growing organisation
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