Mountain Warehouse
Sales Assistant
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Sales Assistant
Sales Assistant
Location: Edinburgh - Royal Mile (RME)
Department: UK Retail
Compensation: £8.00 – £12.71 per hour Application Deadline: 18 July 2026
About the Role
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community drive success? Mountain Warehouse looks for standout candidates to join their team as a Sales Assistant.
In this role, you’ll shape the shopping experience, represent the brand with pride, and contribute to a dynamic, high-performing store team. Your work will focus on delivering outstanding customer service, maintaining operational excellence, and creating a vibrant shopping environment.
Key Responsibilities
Team Collaboration
- Work in harmony with colleagues to foster an inclusive and supportive team ethos
- Actively participate in team discussions, problem-solving, and innovation to meet shared goals
- Share knowledge, mentor new team members, and assist seasonal staff
Operational Excellence
- Perform day-to-day store operations while complying with company policies
- Process transactions efficiently across all payment methods
- Keep the sales floor clean, organised, and visually appealing with attractively displayed products
- Stock shelves, ensure inventory visibility, and maintain high presentation standards
- Study product features, promotions, and pricing to provide accurate and helpful customer advice
- Assist in setting up and executing in-store promotions, displays, and sales events
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Customer Engagement
- Build genuine connections with customers by understanding and addressing their needs
- Respond to inquiries and concerns promptly and professionally for a positive experience
- Personify the Mountain Warehouse brand with enthusiasm and professionalism
- Cultivate a welcoming and enjoyable atmosphere for all shoppers
Sales & Performance
- Work collaboratively to meet and exceed sales targets
- Identify growth opportunities and support management in continuous store improvement
- Foster a dynamic and motivated sales team environment
Who We’d Love to Meet
You’re a perfect fit if you:
- Commit to delivering outstanding customer service at every interaction
- Passionately relate to retail, eager to infuse enthusiasm into your role
- Communicate effortlessly with a friendly, approachable demeanour
- Enjoy energy and purpose—dedicated to tasks, consistent, and proactively solving challenges
- Prioritise teamwork and are dependable and trustworthy
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Benefits
- Monthly Bonus Scheme: Performance-driven targets with tangible rewards beyond your salary
- 50% Employee Discount: Enjoy savings across Mountain Warehouse and Animal every day. Plus, twice-yearly uniform allowance
- 28 Days Annual Leave: Generous including Bank Holidays
- Supportive Programmes: Access to an Employee Assistance Programme and Colleague Hardship Scheme
- Financial Incentives: Generous Colleague Referral Rewards
- Pension Benefits: Auto-enrolment into a pension scheme
- Growth & Recognition: Awards for length of service
- Legacy Making: Be part of shaping a stable, successful, and supportive environment—driving positive change and creating a lasting legacy through everyday efforts.
Let’s inspire our community—join the team today!
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