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16-17 Hour Sales Assistant – Customer Obsessed (16 hrs/week)
Overview
Pay rates:
- 16-17 years old: £8.00 per hour
- 18+ years old: £12.71 per hour
Your local store is hiring for a full-time role (16 hours per week) as a Sales Assistant. This is an opportunity to thrive in a friendly, dynamic environment where our customers come first.
As a Sales Assistant, you’ll be the heart of our store – creating unforgettable experiences from greeting customers to ensuring everyone leaves happy. Our team makes every interaction personal, offering inspired guidance and kindness at every step.
What You’ll Be Doing
You’ll be customer-focused, striving to deliver joyful experiences and making every action count. You’ll be trained across all aspects of store life, including:
- Tills & Checkout
- Provide a friendly and efficient checkout
- Carefully pack fragile items to ensure safe delivery for customers
- Offer reassurance that their purchases are ready to go home safely
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Shop Floor & Personal Service
- Help customers find the right products (serving needs or surprising them with suitable alternatives)
- Offer genuine, knowledgeable guidance, building loyalty through exceptional service
- Show real passion for our products and how they can enhance people’s homes
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Hosting & Special Services
- Handle special requests—placing orders for home delivery if items aren’t in stock
- Deliver our Made-to-Measure service (curtains & blinds tailored to shopper needs)
- Style flagship displays (like our bedding areas) to inspire customers with practical, made-to-move features
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Stock & On-Floor Servicing
- Manage deliveries, stock rotation, and floor replenishment
- Ensure clean, inviting displays are fresh and customer-ready
- Keep the store running smoothly during busy periods, keeping an eye on customer needs
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What We’re Looking For
You’ll be a people-maker—bringing energy, warmth, and enthusiasm to a fast-paced team setting. We need:
- A customer-first mindset – every action should make the customer’s day better
- Enthusiasm for hospitality – your sociable nature makes defining moments in our store
- Team spirit – supporting colleagues to create a seamless experience for customers
- Fresh perspectives – we celebrate diversity and uniqueness
If you’re the kind of person who makes life easier, more joyful, and welcoming—whether for customers, colleagues, or yourself—we want to meet you. Our stores thrive on authentic help and human connection, and we’d love you to be part of the team.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills