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Sales Assistant
Sales Assistant (8 Hours per Week)
About the Role
We’re recruiting for a Sales Assistant to join the team in our Norwich store, working closely with Chris and the rest of the squad.
The role offers an 8-hour contract per week, with potential overtime. We’re looking for someone able to commit to weekdays, weekends, evenings—even during bank holidays.
The Responsibilities
As a Sales Assistant at CT, you’ll play a vital role in delivering outstanding customer service while hitting sales and KPI targets. Here’s what the job involves:
- Customer Service Excellence – Use expert product and selling skills to create exceptional experiences, ensuring you’re up to date with our latest promotions and stock ranges.
- Collaborative Teamwork – Support colleagues and actively contribute to team efficiency, driving store success.
- Stock Management – Handle tasks like:
- Stock checks and accuracy audits
- Replenishment and restocking
- Processing deliveries
- Visual Merchandising & Store Housekeeping – Maintain high visual merchandising (VM) standards and uphold Health and Safety guidelines.
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Who We Are Looking For
At CT, we live by our "3 BE’s": "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". Our team thrives on creativity, proactivity, and a win-win mindset.
Must-Haves
✅ Previous experience in retail or hospitality (customer service focus preferred) ✅ High energy, driven, and motivated personality ✅ Strong interpersonal and communication skills ✅ Ability to work confidently independently while adding value to the team ✅ Quick rapport-building with customers ✅ Commitment to exceptional customer service
What You’ll Gain at CT
Beyond the essentials, we offer exclusive benefits designed for retail colleagues:
💰 Excellent bonus scheme – Quarterly bonuses when the store hits targets. 👕 Uniform allowance – Refreshed every 6 months. 🚴 Cycle-to-work scheme + relocation packages for career growth. 🎟 London store seasonal ticket loans. 🎉 Fun Fund Policy – Stores fund parties, socials, and team-building events. 🎓 The Tyrwhitt Academy – Free product, customer service, and upskilling training, including apprenticeship opportunities while earning your full wage.
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Our Story & Values
A Brief History: Back in the 1980s, Nicholas Charles Tyrwhitt Wheeler had a vision: "Better shirts at better value—high-quality, fit-for-purpose shirts for every man, regardless of size, budget, or location." Since then, Charles Tyrwhitt has evolved from just collars into a full wardrobe solution, going beyond shirts.
Our Purpose: "Make it easy for men to dress well." We fit everyday situations with stylish, worry-free choices—so your average chap can look effortlessly sharp.
#GiveAShirt – This is more than a shirt; it’s a philosophy. A diverse, proud, and entrepreneurial team, united by the 3 BE’s: "BE the BOSS", "BE the CUSTOMER", and "BE the BEST". Come join 150+ stores and over 3,000 Tyrwhitteers who thrive in our fun, supportive culture. 🚀
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