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Sales Assistant
Sales Assistant – Flexible Contract (Sunday–Saturday)
Role Overview
We’re recruiting a Sales Assistant for an exciting flexible 24-hour contract (Sunday–Saturday), balancing the following hours:
- Weekdays: 6:00 AM – 8:00 PM
- Weekends: 7:00 PM – 6:00 PM
- Thursday finish strictly at 8:00 PM mandatory for this role.
- Probation period: 13 weeks.
Your role will blend exceptional customer service with a hands-on approach to maintaining store standards. Join a team where beautiful lives happen—we want our customers, colleagues, and ourselves to be proud of every interaction in our stores.
What the Role Involves
Core Responsibilities
- Deliver exceptional retail experience – Provide outstanding service to customers, ensuring every interaction leaves them smiling.
- Maintain store presentation –
- Carry out stock replenishment efficiently.
- Ensure the store is tidy, inviting, and visually engaging to encourage positive shopping experiences.
- Hit high standards of display and merchandising, so products are easy to find and well-presented.
- Teamworking – Support colleagues with a positive, team-directed attitude.
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Key Desired Traits
- A passion for customer service – Belief that great experiences matter to our customers.
- Confident and clear communication – Ability to engage effectively within the team and with customers.
- Motivation – Ambitious to meet and exceed store standards and targets.
- Adaptablity – Willing to meet company policies and goals with enthusiasm.
What We Offer as Rewards
We understand hard work deserves recognition—beyond the hourly rate, WHSmith rewards you with:
- Award-winning salary and benefits, including:
- Pensioneering (pension scheme).
- Cycle-to-Work reduces costs on your commute.
- Generous paid annual leave.
- Staff discounts (multiplying savings across retail partners!).
- Retail partners’ rewards – Use your in-store experience to redeem discounts on meals, days out, and entertainment (e.g., cinema, dining, special occasions).
- Employee Assistance Programme (EAP) – Access to 24/7 professional support for wellbeing—mental health, physical health, financial guidance, and more—whenever the future demands it.
The WHSmith Difference
Our Story
For over 185 years, WHSmith has been at the heart of some of life’s most memorable journeys—because there’s no place more essential than somewhere to wait, shop, or unwind.
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From airports and hospitals, to train stations and motorway services, we ensure our products are always within reach. With InMotion (our dynamic tech division), we go that step further, blending physical retail with a digital-first experience of retail-trending tech. Think exclusive brand collaborations—our M&S segments and Costa Coffee partnerships create a relaxing, convenient hub in every stop.
That’s the promise: to improve everyday journeys. Teamed with tech and retail excellence, our customers can save time and enjoy every comfort possible.
Our Values
Magiarity – WHSmith fosters a culture where every colleague contributes, wherever their story takes them. Our most prized trait? Inclusion. People from all walks of life uplift each other by bringing authenticity to their work.
Whether you bring knowledge, leadership, creativity, or warmth, you’ll be valued for who you are—and encouraged to thrive.
Got potential? Apply today!
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