Sézane
Sales Assistant (M/F) - Full Time (40H) - London
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
I've had the joy of building Sezane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention.
To tell the story of Sezane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one's convictions - even when that means rethinking what we thought we knew.
Sezane is more than a fashion brand. It's a story of life - mine, yours, and all those who shape it every day.
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.
Care to imagine what comes next with us? We can't wait to hear from you!
Position: Full-time Sales Assistant (M/F)
We are looking for the talent of a Full-time Sales Assistant (M/F) to join our retail teams, on a full-time contract. We have opportunities to join either our store in Marylebone or in Notting Hill. Starting in August, this can be a permanent or a fixed-term contract (if fixed term, it will be from mid/end of August 2026 to early January 2027).
Main Responsibilities
Delivering a Unique Customer Experience
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Make the customer the priority of the apartment to ensure optimal customer service;
- Embody the Sezane spirit and style through impeccable presentation (grooming standards);
- Welcome your customers with generosity and empathy to offer them the best possible experience;
- Consider the personality of your Customers to identify their desires;
- Introduce the Brand and our different universes/products;
- Be an ambassador for the Brand's omnichannel approach (apartment and web);
- Show curiosity and develop an in-depth knowledge of the Brand and products;
- Be proactive in suggesting specific actions to make the customer experience memorable and unique;
- Handle complaints and customer dissatisfaction to satisfy and retain our customers;
- Know our CSR policy to respond to customers.
Ensuring The Brand Image
- Know the basic rules of Sezane merchandising;
- Check product labeling on the floor;
- Participate in merchandising implementation and ensure its follow-up;
- Offer customers an exciting and inspiring shopping experience;
- Monitor and maintain the commercial level of the point of sale;
- Have a fashion culture to be able to make suggestions.
Ensuring Smooth Operations
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Apply Sezane policies, standards, and procedures;
- Process transactions and respect procedures related to operations;
- Perform specific process treatments (returns, exchanges, reservations);
- Participate in defining the necessary staff to meet customer expectations;
- Ensure proper inventory management.
Having Team Spirit
- Be a team player, participate in all ancillary tasks;
- Participate in creating a positive and harmonious environment to create group synergy;
- Relay the brand's commitments.
Requirements
- You have previous successful experience in ready-to-wear, hospitality, restaurants, sales, events... or not yet, but are driven by customer relations;
- You have a sense of service, excellent presentation skills, and a strong sensitivity to fashion;
- You have team spirit, the desire to share and develop your skills in an agile and galvanizing environment;
- You don't like to be bored because you have boundless energy?
Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation.
Do you recognize yourself in this description and wish to join the Sezane adventure?
Then wait no longer!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location