Majestic Wine
Sales Assistant - Newcastle (Gosforth) (Saturdays 8 Hours)
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Are you enthusiastic about wine and love helping people find the perfect bottle? Join our expert team and deepen your wine knowledge every day!
Majestic Wine Newcastle (Gosforth) are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
The Role
As a Saturday Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Job Specifics
- Contract: Permanent
- Hours: 8 Hours Per Week (Saturdays)
- Must be able to work Saturdays
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Therefore, We Are Looking For People Who
- Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
- Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate
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Knowledge & Skills Required
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- Excellent time-management, delegation and problem-solving skills
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
- Self-motivated, able to thrive when working alone and as part of a team
- A can-do attitude with a passion for seeing problems through to solutions
- Adaptable and resilient to meet the ever-changing demands of our business
- Excellent communication and time management skills
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What Is In It For You
- Up to 20% staff discount.
- Future Majestic career opportunities.
- Uniform provided.
We look forward to receiving your application!
While we appreciate all applications, we will only be able to offer individual feedback to those candidates who attend an interview.
Please let us know if you require any support or adjustments to help you complete the application process.
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