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Location: Southampton
Job Type: Full-Time | Immediate Start Available
Are you a confident communicator who enjoys meeting new people and building genuine relationships?
We're representing a growing organisation in Southampton that is expanding its customer engagement and fundraising team. This opportunity combines sales, customer engagement, and community outreach, giving you the chance to represent respected charitable organisations while developing valuable sales and communication skills.
No previous sales experience is required. Full training, coaching, and ongoing support are provided from day one, making this an excellent opportunity for someone looking to start or grow a career in sales.
The Role
As a Sales Associate, you'll engage with members of the public through face-to-face community campaigns, introducing them to the charities you represent. You'll share each charity's mission, values, and inspiring success stories, helping people understand the impact their support can have on individuals, families, and communities. You'll answer questions, build trust through genuine conversations, and guide new supporters through the sign-up process, ensuring every interaction is informative, professional, and positive.
This is a rewarding opportunity for someone who enjoys working with people, building relationships, and achieving meaningful results while developing transferable sales and communication skills.
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Your Responsibilities
- Represent respected charitable organisations through professional face-to-face community campaigns.
- Engage members of the public and build positive relationships.
- Share each charity's mission, values, campaigns, and real-life success stories.
- Explain how regular donations support essential services and community projects.
- Answer questions with confidence, honesty, and professionalism.
- Guide supporters through the registration and sign-up process.
- Deliver an excellent customer experience from the initial conversation through to completion.
- Work towards individual and team fundraising objectives.
- Participate in ongoing coaching, product knowledge, and communication workshops.
- Contribute to a positive, supportive, and collaborative team environment.
What We're Looking For
We're looking for attitude and potential more than previous experience. You'll be a great fit if you are:
- Friendly and approachable.
- Confident communicating with new people.
- Positive, motivated, and goal-oriented.
- Passionate about delivering outstanding customer experiences.
- Keen to develop professionally.
- Comfortable working in a customer-facing environment.
- A reliable and supportive team player.
Applications are welcomed from candidates with backgrounds in retail, hospitality, customer service, events, sports, healthcare, education, call centres, or recent graduates looking to build a career in sales.
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What You'll Receive
- Earnings include a combination of base pay & uncapped performance-based earnings (subject to successful completion of a four-week probationary period).
- Weekly pay
- Full training and structured onboarding.
- Ongoing coaching and mentoring.
- Continuous professional development.
- Clear career progression opportunities.
- Recognition programmes and team incentives.
- A supportive, collaborative, and purpose-driven working environment.
Apply Today
If you're looking for an opportunity where you can build a rewarding career in customer engagement and sales while supporting charities that make a real difference, we'd love to hear from you. We're looking for enthusiastic individuals who are ready to learn, develop, and make a positive impact through meaningful conversations every day. Whether you're beginning your career or bringing transferable skills from retail, hospitality, customer service, or another customer-facing role, we'd encourage you to apply.
Apply today to be considered. Shortlisted applicants will be contacted by Moon Moments within 7 business days to discuss the role and the next stage of the recruitment process.
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