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Sales Associate
Sales Associate ×2 (4-Hour Per Week)
About Castore
Castore exists for one reason – to make athletes better. Our ethos, BETTER NEVER STOPS, is infused in everything we do. We combine advanced engineering and unique technical fabrics to craft the highest quality sportswear for athletes who demand excellence. Driven by innovation, our products include specialist features to optimise performance in every condition.
Our founders aim to build Castore into a globally respected brand, legendary for its unrelenting commitment to engineering premium sportswear with no compromise on innovation or performance. Unlike mass-market alternatives, Castore is the preferred choice for athletes who demand the best.
The Role
As a Sales Associate, you’ll play a key part in our stores: 📍 Working alongside our premium products and customers to deliver outstanding service. 📉 Exceeding daily targets while embodying the Castore experience. 🧩 Being an ambassador for our brand every day in store.
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We’re now recruiting for: 2 Sales Associates, each with a 4-hour-per-week contract.
Key Responsibilities
✅ Customer Service:
- Greeting and assisting customers as they enter the store.
- Providing exceptional service in line with Castore’s ethos.
- Advising customers and resolving issues (escalating serious complaints to managers).
✅ Sales & Operations:
- Processing customer transactions efficiently.
- Mystery shopping staff to immerse ourselves in what we do best!
- Replenishing stock shelves and assisting with deliveries.
- Monitoring KPIs (e.g., in-store orders, e-receipts).
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✅ Commercial & Growth:
- Identifying upselling opportunities, encouraging additional purchases.
- Ensuring seamless operational responsiveness within fast-paced retail.
✅ Brand Representation:
- Acting as a true Castore ambassador, embodying our passion for performance and integrity.
Skills & Experience
✔ Thrives in a results-driven sales environment. ✔ Self-motivated, able to balance independent and teamwork. ✔ Strong written and verbal communication skills. ✔ Initiative-driven, problem-solver. ✔ Energetic, friendly and positive attitude.
What We Offer
💰 Competitive salary for a rising brand.
📈 Opportunity to build your career with a fast-paced, high-growth company.
Ready to join the mission of BETTER NEVER STOPS? Apply today!
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