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Sales Associate – Poole
About Us
At Trek, we love what we do. We build products we’re proud of, deliver exceptional hospitality, and inspire more people to experience the joy of cycling. When you join our team:
- You’ll be supported, encouraged to grow, and given amാത്ര opportunities to develop.
- We foster a collaborative culture where everyone lifts each other up.
- We offer flexible working, family-friendly policies, and a Commitment to equity and inclusion.
- Whether you’re a cycling enthusiast or new to the world of bikes, we’ll help you thrive and grow.
Together, we’ll make a real difference—one rider at a time.
Position Overview
Title: Sales Associate Location: Poole Type: Full-time (Weekend availability required) Why we’re different: This isn’t just a job—it’s a chance to help people fall in love with cycling and build lasting relationships along the way.
What You’ll Do
As a Trek Sales Associate, you’ll be the first truly friendly face customers encounter. Your mission:
- Inspire and educate – Share the excitement of cycling by showcasing innovative, high-quality Trek products.
- Build meaningful connections – Listen to customers’ goals, then tailor thoughtful, personalised recommendations.
- Create repeat customers – Turn first-time visitors into loyal members of your riding community.
- Embrace a fast-paced, team-driven environment – Support customers efficiently, collaborate with your team, and stay curious.
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Your success depends on exceptional service, a hands-on learning attitude, and a genuine happiness to help—whether you’re steeped in cycling culture or just eager to learn.
What You’ll Bring
We’re looking for someone with:
- A warm, approachable personality and a passion for delivering great hospitality everyday.
- Strong communication skills – able to connect with customers, listen actively, and present information clearly.
- A customer-first mentality, with a desire to build long-term relationships and foster a local cycling community.
- Eagerness to grow—even if you don’t know everything about bikes at first, we’ll train you and help you develop expertise.
We’ll exceptionally embrace people who don’t fit an ‘ideal’ profile but bring passion, uniqueness, or fresh energy. If you’ve got what we’re looking for, we’d love to hear from you!
Why Apply?
If this sounds like the kind of role where vision and energy matter more than experience, Trek is for you. We pride ourselves on being:
✅ One of Fortune Magazine’s Top 100 Best Companies to Work For ✅ A place where you can be your authentic self ✅ Home for innovators, supporters, and overachievers
Get ready to make an impact—one happy customer and bike rider at a time.
What’s in It for You?
Trek isn’t just about joining a team; it’s about joining something meaningful. Alongside a competitive salary, enjoy:
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Time Off & Leave
- 25-day annual leave plus public holidays.
- Paid time off for charity or volunteer work.
Health & Wellbeing
- Healthcare cashback scheme.
- 24/7 employee assistance program (counselling & support).
- Discounted access to GP services (virtually or in-person).
- Gym membership discounts and special offers from health/lifestyle brands.
Rewards & Perks
- Employee Purchase Scheme for discounted bikes, parts, and accessories.
- ** Cycle to Work Scheme **for those commuting by bike.
- Salary Sacrifice EV Vehicle Scheme for eco-friendly transport options.
- Death in service benefit for long-term security.
Accessibility & Support
We’re committed to making our recruitment process inclusive and accessible. Please mention in your application if you require reasonable adjustments to the process, and we’ll work to ensure an open, respectful experience for everyone.
Ready to Ride Along with Us?
Apply now—let’s see where our collaboration can take us (and yes, there will be bikes involved).
"At Trek, growth isn’t a one-size-fits-all thing. Whichever direction your journey takes next, you’re welcome to bring it with you. We’re Cyclists, Hospitality Chains, and Dream-machines—united under the same mission: to make the cycling world as beautiful, inclusive, and inspiring as you were born to be."
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