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Sales Associate
Sales Enablement Associate
Type
Full-time
Reports To
Head of Growth
About Heat Geek
At Heat Geek, we are tackling one of the UK’s biggest carbon contributors: home heating. 20% of all UK carbon emissions stems from home heating – and that contribution is even bigger on a global scale. At Heat Geek, we are changing that.
By simplifying a traditionally complex industry and revolutionising the technology used by installers, we’re making low-carbon heating mainstream. We are on track to prevent 1,000,000 kg of carbon from entering our atmosphere in Q1 of 2026, and we won’t stop there!
Why Join Us?
People are at the core of who we are and what we do:
- Decreasing homeowners’ energy bills to help with the cost of living.
- Empowering talented heating engineers to perform outstanding installations.
- Ensuring a greener world for all.
We believe in the power of what we can achieve together. We need passionate, talented, hardworking people to be a part of this journey.
Your Mission
Our Heat Geek team is excited to bring a Sales Enablement Associate into the fold.
This is your opportunity to own the most critical stage of our homeowner journey during a period of rapid expansion. Joining a newly formed team in a fast-scaling company, you’ll play a pivotal role in shaping our growth and sales processes. This role requires in-depth operational involvement in the pipeline, along with active participation in strategic discussions on how we market and scale in the future.
We’ve identified improving conversion as a critical metric for future success, and this role will be central to developing an approach that achieves it. Your mission? Work directly with the homeowner sales pipeline to increase conversion and drive successful decarbonisation of homes.
If you resonate with this—and you know you’re talented enough to excel anywhere—we want you to make an impact here, with us. Persist, be passionate, and care deeply about making a real difference.
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Role Outputs
Pipeline Optimisation & Outreach
- Dynamic Lead Management: Own the homeowner sales pipeline to identify high-potential leads from the database, curate targeted outreach lists, and proactively engage with homeowners who’ve received a proposal to advance them toward installation.
- Conversion Advocacy: Engage directly with homeowners to clarify doubts, address technical or financial questions, and remove friction that holds them back from finalising a low-carbon home solution.
The 360° Growth Loop
- Systemic Problem Solving: Don’t just follow a script—help create it. Identify recurring blockers in conversion, devise and propose creative solutions, implement fixes, and thoroughly test findings to ensure effectiveness.
- The Experimental Engine: This is a dynamic role. Expect (and embrace) trial-and-error-oriented approaches. Aim to enhance outcomes through:
- Running homeowner webinars or organising customer events.
- Testing new software for more effective customer pre-qualification.
- Innovating new sales methods and tech to improve results.
Voice of the Customer
- Strategic Feedback: As the touchpoint for more homeowners than anyone else, your insights into what drives conversions (and hesitation) directly inform decisions in Product & Marketing.
- Insight Integration: Use customer feedback to guide decisions. Voice of the Customer defines the fundamental shape of what we do.
North Star Focus
- Outcome-Driven: Success hinges on one key metric—increasing successful heat pump installations. Every interaction should cater toward achieving this.
Requirements
We’re looking for a Sales Enablement Associate with:
- 1 to 3 years’ experience in:
- Sales Development (SDR)
- Sales enablement
- Customer success
- Strong communication skills to guide homeowners through significant decisions with empathy and logic—converting doubt into decisions.
- Technical curiosity to understand and engage with heat pump expertise, answering critical questions with confidence.
- Data-literate mind to:
- Build call lists in a CRM.
- Track progress and report conversion trends.
- Growth mindset to appreciate and engage in the 360-process of testing new methods and evaluating success data.
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Bonus Attributes
- Prior experience in a fast-paced startup or scale-up.
- Background in renewables, property, or home improvement sectors.
- A passion for sustainability or climate tech.
Note: Champions of diversity and varied perspectives are encouraged to apply! We’d love to hear from you—even if you don’t meet every requirement exactly, if you’re passionate about making an impact, we’d love to see how we can work together.
Ways of Working + Benefits
This role operates on a 3 days-in-office, hybrid model at our hub in Sustainable Ventures, Waterloo—Europe’s biggest climate tech hub—just a 5-minute walk from Waterloo Station. The space is vibrant, purposeful, and inspiring for anyone working on climate change. And the view cannot be beat!
We prioritise leadership-led benefits:
- Carbon reduction incentives:
- £5,000 contribution towards your own heat pump installation.
- Stock options under tax-incentivised company shares.
- Competitive salary that reflects impact, skills, and role scope—not negotiable tactics.
- Private health medical & dental insurance.
- Learning and development budget.
- Annual summer retreat.
- Contributions to:
- Gym membership.
- Cycle to Work scheme.
- Season ticket loans.
- Culture and community:
- Weekly yoga and run club sessions.
- Social events with like-minded sustainability-focused startups in our co-working space.
- Regular team gatherings—collaboration is central to our culture. A big part of our pipeline comes from FOMO (Fear Of Missing Out) around our positive, hardworking, and kind team.
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