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Sales Associate
Sales Associate – Belstaff
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A Bit About Belstaff
Belstaff is a functional clothing brand founded to empower independent spirits. With a heritage of innovation—designing for race-car drivers, Marines, and mountaineers—we continue to champion progress through curious, conscious individuals.
We welcome someone who will help maximise sales revenue, build lasting client relationships, and deliver entrepreneurial-level customer service that aligns with Belstaff’s luxury retail standards.
The Role
We’re hiring a part-time Sales Associate (20 hours/week) to drive sales, enhance customer experience, and uphold Belstaff’s legacy of excellence.
Key Responsibilities
Sales & Customer Service
- Set the sales benchmark in-store, achieving personal targets while inspiring colleagues to do the same
- Provide expert guidance to clients, expertly recommending products tailored to their needs
- Cross-sell and upsell products confidently across the full range, ensuring a seamless shopping experience
- Master product knowledge—(key features, care, waxing, customisation, stock availability, and aftersales support)
- Consistently exceed expectations for customer service in luxury retail, giving every guest an exceptional experience
- Act as the face of Belstaff, embodying brand values through professional, friendly engagement
- Stay informed about local events and current affairs to facilitate natural, meaningful conversations
- Maintain strong internal communication with other Belstaff stores and Head Office
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Stock & Security
- Be the guardian of Belstaff inventory—tagging, auditing, and protecting stock as per company procedures
- Ensure shop-floor and back-of-house tidiness, keeping products pristine and accessible
- Align with store security protocols to minimise theft risk
- Participate in daily stock checks and audits
Visual Merchandising
- Present products in a way that reflects Belstaff’s brand identity and drives commercial success
- Follow best practices for display, labelling, and stock rotation to enhance appeal
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Support & Leadership
- Collaborate with the Store Manager and leadership team on operational matters affecting the store’s safety and profitability
- Promote a positive, dynamic team culture that fosters success
Additional Expectations
- Adhere to health, safety, and security regulations
- Engage in ongoing training or projects that align with personal skills and business needs
Who We’re Looking For
An independent spirit who is: ✔ Proactive in driving sales ✔ Engaging, insightful, and results-driven in customer interactions ✔ A good team player who inspires excellence ✔ Committed to Belstaff’s values of integrity, passion, and innovation
Our Commitment to You
Belstaff is an equal-opportunity employer. We foster a diverse and inclusive workplace, ensuring a fair recruitment process for all applicants.
If you require accessibility adjustments (e.g., application support or interview accommodations), please let us know—we’re happy to make arrangements.
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