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Sales Associate
Sales Associate • Belstaff
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
About Belstaff
Belstaff is a functional clothing brand founded to move people forward. Since its inception, the brand has championed material innovation and collaborated with those who challenge conventions, serving military personnel, jockeys, and mountaineers — all rooted in an Independent Spirit.
Today, Belstaff’s spirit endures, nurturing a team of curious, conscious individuals who deliver exceptional products. We aim to build a collective dedicated to positivity, collaboration, and turning everyday experiences into great ones.
Current Opportunity: Sales Associate
- Contract Length: 20 hours per week
- Reporting To: [TBA]
The Challenge & Responsibilities
This role demands an entrepreneurial mindset focused on maximising revenue while fostering long-term client relationships and professional customer service excellence.
Core Duties
Sales & Customer Experience
- Set the sales benchmark for the store, consistently driving volume, meeting individual targets, and coaching teammates to excel in performance
- Lead core sales activities (consultations, cross-selling, upselling) and prioritise client engagement as the top priority at all times
- Confidently guide clients through product selection, leveraging Belstaff’s heritage and features
- Deliver world-class customer service that exceeds luxury retail standards, covering:
- Product knowledge (including care, waxing, customisation, after-sales, stock)
- Complaint resolution
- Local events + timely conversation topics
- Model Belstaff’s luxury values with professionalism, knowledge, and adaptability
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Stock & Security
- Enforce corporate security policies: Tag sales, theft prevention, and inventory protection at all times
- Maintain first-class presentation of products (staged displays, back-office storage standards, condition checks)
- Actively participate in daily counts and audits
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Visual Merchandising
- Align display layouts to Belstaff’s global standards and the store’s commercial goals
- Ensure products are visible, labeled accurately, and readily available for purchase
Collaboration & Compliance
- Liaise daily with Store Managers on safety, profitability and legal compliance
- Mediate client disputes while fostering positive inter-store relationships
- Remain updated on regular company & industry standards
Why Join Belstaff?
- Join teams who push boundaries and celebrate originality
- Deliver products designed for those who see possibilities
- Contribute to an equitable, empowering work environment where empathy meets excellence
Diversity & Inclusion Note
"Belstaff is an equal opportunity employer and values diversity. We commit to a fair, accessible recruitment process — if you need any accommodations during the application process, let us know how we can support you."
# Join us—Let’s shape the future, together.
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Jessica, London
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