Theory
Sales Associate - Battersea Power Station
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sales Associate - Battersea Power Station
Sales Assistant
The Company
Founded by Andrew Rosen in 1997, Theory revolutionized the contemporary market with its urban uniform concept—a collection of elevated essentials. After Fast Retailing’s acquisition in 2004, the brand expanded globally, now operating 221 freestanding stores worldwide. The launch of e-commerce in 2010 and strategic collaborations with department and specialty stores keep Theory at the forefront of an omnichannel momentum.
As a premier brand under Fast Retailing Group, Theory blends luxury with accessibility, renowned for its precisely tailored silhouettes and exceptional fabrics.
The Role
The Sales Assistant fosters a community of loyal customers by serving as a consultant—not just a clerk. This means going beyond transactions: building rapport, identifying customer needs, and presenting the right product solutions to enhance satisfaction.
Key Responsibilities and Duties
Sales Generation
- Understand and actively exceed key company and personal KPIs.
- Proactively build company and product knowledge to inform customers effectively.
- Follow up on sales to ensure smooth shipping, alterations, and special requests for customer satisfaction.
- Continuously refine sales techniques to drive sales performance.
- Comply with all sales policies and procedures.
- Take ownership of goals and support the store team’s targets.
- Stay informed on fashion industry trends.
- Complete daily tasks as assigned by store management.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Customer Service
- Strive to deliver exceptional customer service.
- Handle enquiries quickly and efficiently, escalating to management when necessary.
- Maintain and expand a client book.
- Ensure accurate entry of new customers’ information in the POS system.
- Resolve client complaints promptly to maintain satisfaction.
Operations
- Keep the selling floor neat, organized, and stocked.
- Assist with inventory management in stockrooms and fitting rooms.
- Support stock, shipping, and receiving protocols (including paperwork).
- Participate in inventory audits.
- Follow Point-of-Sale policies and procedures.
- Execute register functions correctly.
- Adhere to the work schedule, including timekeeping.
- Attend relevant training, development seminars, and team meetings.
- Help monitor store security through attentive service and compliance with:
- Changing room procedures
- Tagging policies
- Follow all internal audit processes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Key Skills and Experience
- Experience in a similar role for a premium or luxury brand.
- Proven ability to build customer rapport and drive sales.
- Strong interpersonal and communication skills (verbal and written).
- Proactive, self-motivated, and able to meet company expectations.
- Excellent time management and attention to detail.
- Demonstrated relationship-building skills, including collaboration and team motivation.
- Strong KPI drive with experience in meeting/exceeding sales targets.
- Resilient, maintaining a positive attitude under pressure.
- Self-directed with a go-getter mindset.
- Problem-solving and results-oriented approach.
Application Note
Due to high volumes, we can’t acknowledge all applications. If shortlisted, contact will follow within 14 days. If your profile aligns with other roles, we may hold your details for future opportunities.
We are an inclusive employer—applications are welcome from all backgrounds, regardless of age, race, gender, sexual orientation, disability, or ethnicity.
For privacy/compliance, refer to our recruitment policy.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location