HUGO BOSS
Sales Associate - Fenwicks Brent Cross (Part Time - 8 Hours)
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Sales Associate - Fenwicks Brent Cross (Part Time - 8 Hours)
Sales Associate at HUGO BOSS
About HUGO BOSS
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment, with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
As a Brand Ambassador within the team, you will contribute to exceptional customer experiences with passion, ambition, and expertise. Be among the first to bring our runway collections to customers while exploring tailor-made career opportunities.
About the Role
Join our dynamic team as a Sales Associate (Customer Service Associate), driving Customer Service Excellence. Responsible for nurturing a loyal customer base through ongoing interaction, you will be at the forefront of delivering world-class shopping experiences in our premium fashion and lifestyle stores.
We’re seeking driven, energetic individuals who thrive in a fast-paced yet hospitable culture and who want their careers to rise alongside ours.
Key Responsibilities:
- Deliver Customer Service Excellence, fostering repeat customer engagement and loyalty
- Collect and manage CRM data for meticulous quality oversight
- Contribute to meeting their store’s performance targets and individual KPI (Key Performance Indicator) targets
- Assist with transactional processes, including complaint handling and returns management
- Participate in regular training programs to develop professional skills continuously
- Ensure compliance with loss prevention protocols and efficient stock management
- Proficiently utilise business systems and technology, driving seamless operations and tool implementation
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Your Profile
Your background will include a passion for the premium fashion industry, paired with prior experience in roles such as:
- Retail
- Hospitality
- Customer service
Key Attributes:
- Strong customer relationship expertise paired with an excellent understanding of premium fashion
- Exceptional interpersonal and communication skills at all levels
- Proven commercial acumen and brand awareness
- Highly adaptable and capable of aligning with the needs of the business
- Commitment to constant learning and development
- Deep cultural knowledge and awareness
- Proactive and positive attitude to resolve challenges
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What You Can Expect
- Competitive pay, commission opportunities and attractive benefits
- Potential for a global career path within technical and leadership roles
- Access to tailored training programs for continuous personal and professional growth
- An international, vibrant work environment with a dynamic team culture
At HUGO BOSS, diversity and inclusion are at the core of our company values. As a global organisation, our workforce reflects the world’s rich cultural tapestry, fostering an inclusive culture that celebrates individuality. We are committed to meeting equal employment opportunities, ensuring an equitable and supportive work environment where you are encouraged to thrive.
Join Us
Are you ready for the next challenge with HUGO BOSS? If so, we’d love to discuss this opportunity in a personal conversation.
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