Brunello Cucinelli
Sales Associate - New Bond Street
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The Client Advisor is a key figure who personally represents the brand's philosophy to customers. They are responsible for presenting this philosophy in relation to the profound work that occurs from Solomeo to the boutique.
The quality of service offered resides, first of all, in the daily attention to personal appearance within the store, with a style that meets the standards of casual elegance and signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and colleagues. Group work is carried out within the boutique, which, under the coordination of the Store Manager, follows all necessary activities to provide customers with an experience of excellence.
Information on product knowledge, aesthetics, and philosophy is provided each season to enable the Client Advisor to competently follow and guide the customer through the collection, trying on, and selection. It is necessary to adhere to a service of sales that renders the store experience unique and demonstrates the special attention that accompanies the business from the creation of the collection to the final presentation.
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Managing the working environment includes not only appearance in the boutique, customer relationships, and conducting sales transactions, but also looking after visual displays, both within the store and window displays, for daily placements and periodical dressings and amendments. Moreover, management includes organised administration of the warehouse and inventory, ensuring supply and availability meet orderly and clear criteria, in absolute support of communication with customers and the company.
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Role Responsibilities
For the role of Sales Associate, we are seeking a candidate who combines professional expertise and enthusiasm with courteous and helpful communication skills. A candidate who is careful to illustrate the signature quality of the workmanship and materials, to guide the client through the particular style of the brand and seasonal proposals, while maintaining the discretion of the company philosophy.
Qualifications
To be successful in this role, applicants should be fluent in English and have gained previous experience in Retail. It is absolutely essential that applicants possess the ability to demonstrate willingness and versatility when interacting with customers from all over the world and that they are passionate and keep abreast of both standards and trends in fashion.
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