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Sales Associate – Contract Roles
Contract Duration Options:
- x1 32-hour per-week contract
- x1 24-hour per-week contract
- x1 16-hour per-week contract
About Belstaff
Belstaff is a functional clothing brand founded to empower independent spirits who challenge the ordinary. Our legacy of innovation includes:
- Designing protective suits for race-car drivers
- Engineering windproof smocks for Marines
- Crafting insulating clothing for mountaineers
Today, our mission remains the same—to inspire movement and storytelling—uniting a team of curious, conscious individuals. We’re building a legacy that surpasses our past, driven by curiosity, collaboration, and a commitment to excellence.
About the Role
We’re seeking a dedicated Sales Associate to maximise in-store revenue, foster customer loyalty, and advocate for gruelling, unapologetic customer service that embodies Belstaff’s entrepreneurial spirit.
Key Responsibilities
Sales & Customer Experience
- Set sales performance benchmarks, consistently exceeding targets both individually and by inspiring colleagues.
- Deploy luxury retail customer service standards, ensuring every customer feels greeted, guided, and valued.
- Professionally answer queries on products—care instructions, waxing, customisation, stock availability, and aftersales support.
- Cross-sell and upsell confidently across all product categories, walking customers through the full in-store collection.
- Stay informed about local events and trends, sparking meaningful engagement and conversation.
- Build positive internal networks beyond the store, reinforcing seamless collaborations with other Belstaff outlets and Head Office.
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Stock & Security
- Uphold strict stock management—ensuring tagging, security protocols, and display standards are maintained.
- Contribute to audits and count activities while protecting stock from damage or theft.
- Store inventory hygienically and securely, including back-of-house compliance.
Visual MerchANDISING
- Present stock that aligns with Belstaff’s image and commercial goals, maintaining consistent on-shelf brand integrity.
- Ensure labels, tags, and presentation reflect Belstaff’s premium positioning. Return or stores damaged stock to maintain market appeal.
Operations & Growth
- Collaborate with Store Manager and supervisors on store profitability, HSE compliance, and daily challenges.
- foster a safety-conscious culture supported by fair, legally sound operations.
Company & HSE Alignment
- Adhere to company policies, HSE legislation, and security procedures.
- Carry out additional duties as warranted by role requirements, skills, or management directives.
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Requirements
We’re looking for someone who:
✅ Thrives in fast-paced environments—driven to exceed sales targets and inspire their team. ✅ Enthusiastically advocates for Belstaff’s brand story—to customers, colleagues, and communities. ✅ Has expert knowledge of luxury retail standards, with a focus on customer-centric service. ✅ Is self-reliant yet collaborative—balancing entrepreneurial initiative with team roles. ✅ Understands the import of security and stock integrity—committed to safeguarding Belstaff investments.
Our Commitment to You
We’ll ensure our recruitment process is accessible and fair. Belstaff is an equal opportunity employer and values:
🌍 Diversity – We welcome candidates from all backgrounds. 🌟 Inclusion –ö We’ll adapt the selection process if requested to be more accessible. 🤝 Diversity isn’t just optional—it’s essential to Belstaff’s forward movement.
Come be part of our journey. Love the challenge. Find a way. Go all in. Be The Difference. �’arrête towards 32/24/16h contracts—whatever the right fit for your vision.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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