Sales Co-ordinator

Avanti Personnel Sales Coordinator Role

Avanti Personnel are currently recruiting for a new and exciting role working for our client's team as a Sales Coordinator.

Purpose of the Role

The purpose of the Sales Coordinator role is to manage the current and prospective customers, collaborating with the wider team to meet assigned targets for sales, volume, and margin.

Key Responsibilities

• Developing and coordinating sales and marketing efforts to ensure international sales growth
• Accurate and timely order entry, proper document collection per country requirement, research, billing, and collections for sales orders
• Coordinating orders with production schedules
• Receiving and responding to customer enquiries, purchase orders, or sales orders via electronic mail, telephone, fax, mail
• Managing the sales pipeline and ensuring that all opportunities are captured and followed up on in a timely manner
• Coordinating sales meetings and conference calls, preparing sales presentations, and providing administrative support to the sales team
• Conducting research on potential clients and competitors and providing insights to the sales team to help them develop effective sales strategies
• Providing excellent customer service to clients and responding to their enquiries in a timely and professional manner
• Managing the sales database and ensuring that all data is accurate and up to date
• Coordinating and working with customers daily from start to finish for each order
• Able to prioritize work in a fast-paced, multi-tasking environment
• Supporting the Sales Team with their customers and assisting where necessary
• Determining and/or verifying product size, pricing, sample packaging, labeling, and country requirements
• Processing and maintaining contracts
• Assisting with preparing monthly sales reports
• Managing order changes or determining appropriate substitutions to expedite orders
• Coordinating problem resolution with appropriate departments
• Working closely with the accounting department to gather customer credit applications, check references, etc., to establish customer payment terms
• Resolving/following up on customer concerns in a timely basis to ensure customer satisfaction
• Maintaining and preparing reports for each country as required by management and agents
• Determining appropriate delivery method based on customer needs and type of product
• Developing in-depth knowledge of products, pricing, packaging, delivery, and contract arrangements
• Collaborating with other departments to ensure that all sales-related activities are aligned with company goals and objectives
• Making presentations to management which explain how to meet sales goals and talk about any new innovative ideas that management may have