Motorway
Sales Completion Specialist
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Sales Completion Specialist
Sales Completion Specialist
About Motorway
Motorway is the UK’s fastest-growing used car marketplace – our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has revolutionised the experience of selling a car. Backed by global technology investors, Motorway has raised £143 million in Series C funding.
This is a unique opportunity to join a fast-growing scale-up at a pivotal stage of growth and help transform an entire industry for the better.
Why Join Us?
We’re seeking a motivated individual to join our Sales Completion team – the driving force behind our business. While our platform makes selling easier and fairer, we know technology alone won’t get customers the best deal. That’s where you come in.
You’ll be the trusted advisor guiding customers through the post-auction process, acting as a brilliant matchmaker but for cars and cash. As a key member of the team, you’ll:
- Negotiate and problem-solve, ensuring fair deals for both buyers and sellers.
- Be the can-do expert between sellers and dealers, sorting challenges with confidence.
- Drive results by working with the team to meet targets, boost conversions, and maintain high-quality service.
- Collaborate with Account Management to align sellers and dealers seamlessly.
- Shape the future by testing new features and providing honest feedback.
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Responsibilities
Core Duties:
- Provide expert guidance to car sellers, ensuring a smooth and customer-centric post-auction experience.
- Handle negotiations between sellers and dealers, guaranteeing fair and competitive deals.
- Work collaboratively to hit targets, convert sales, and uphold quality standards.
- Align sellers and dealers with Account Management for seamless transactions.
- Test new features and provide critical feedback to enhance the platform.
Requirements
- A genuine passion for helping people and building strong relationships.
- Proven ability to hit targets in a fast-paced, goal-driven environment.
- Strong negotiation skills, whether in phone conversations or written communication.
- High standard of work with the ability to thrive in a supportive, team-based setting.
- Experience in a customer-facing role involving targets and KPIs.
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Working Pattern
- Hours: Monday to Friday, 8:45 AM – 5:30 PM
- Hybrid flexibility: 1 office day, 4 work-from-home days.
What You’ll Get
- Competitive salary: £26,000 starting + commission (OTE: £36,500).
- Sea-fronted office, packed with benefits:
- Regular social events, office drinks, and weekly massages.
- Free snacks to keep you energised.
- Stock options, letting you share in Motorway’s growth and future success.
- Pension scheme (via NEST) for long-term financial planning.
- Commitment to your personal development with training and opportunities.
- Opt-in health insurance through BUPA, including fitness discounts.
- Cycle-to-work scheme – save money on a new bike and accessories.
- Generous parental benefits including:
- 6 months full paid maternity leave
- 4 weeks paternity leave
- …and many more perks coming your way!
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