Mappin & Webb.
Sales Consultant (13312)
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Sales Consultant – Mappin & Webb
Do you see yourself growing and developing your career in luxury retail?
Can you build close, lasting relationships with clients beyond a single sale? Can you find bespoke solutions that meet their unique needs? Do you have the confidence to represent our premium brand authentically?
Our Sales Consultants thrive as dedicated team players, driven by a passion for exceptional client experience. You’ll play a vital role in the success of our Mappin & Webb showrooms by:
- Hitting personal and team targets
- Developing continually updated expertise in our range of luxury products
- Sharing your passion for fine jewellery, watches, silverware, and bespoke lifestyle accessories
- Delivering tailored advice that excites and suits every client
About You
We’re looking for candidates who balance:
- A positive, lifelong “can-do” attitude
- Frontline retail consultancy experience (ideally within luxury sales)
- Target-driven motivation—motivated to exceed targets
- Lifelong learner—eager to deepen retail and product knowledge
- Flexible team player always ready to add value beyond the asked
About Us
Mappin & Webb is a 19th-century institution with over 240 years of heritage as a titan of British luxury. Granted Royal Warrant by Queen Victoria in 1897—and continued by every monarch since—we are more than a brand: we are the Crown Jeweller to Her Majesty’s Crown Jewels, entrusted by HM King Charles III in the late Queen’s State Funeral and coronation.
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Our craftsmanship defines exceptional luxury:
- Fine jewellery & watches by the finest artisans
- Eлёvede silverware, glassware, and bespoke design contextualised for 21st-century taste
- Investment-grade excellence in heirloom-quality products
As part of the Watches of Switzerland Group (a FTSE-250 picture), we employ 2,700+ associates in the UK, Europe, and US. We lead the UK’s luxury watches market and co-share ownership of 190 venues, including:
- 77 mono-brand partnership boutiques for brands like Rolex, OMEGA, TAG Heuer, Breitling
- Seven e-commerce platforms performing globally
Our success is built on: ✔ Global luxury partnerships (strategic & creative) ✔ Impactful marketing blending tradition with visionaries’ innovation ✔ Cutting-edge tech—customer engagement meets fellowship culture
Our clients don’t just shop with us; they prefer us. We are admired for: 🌟 Unmatched expertise & approachability 🌟 Distinctive luxury experiences—personalised, memorable, and exceptional
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Benefits
Enriching workplace perks that reflect our culture of long-term value:
- Holiday Purchase Scheme | Flexible holiday planning
- 24/7 Employee Assistance Programme | Mental health & resilience support
- 24/7 Virtual GP | Healthcare at your convenience
- Stock Assistance Share Scheme | Financial perks for our employees
- Birthday Holiday ✨ | Enjoy a rest day for your special day
- Free Wellbeing Tools (mental, physical & financial)
- Generous Discount Scheme | Tailored savings on premium services
- Enhanced Maternity Pay | Comprehensive maternity protection
Our Commitment
At Watches of Switzerland Group, our founding principle is inclusivity, diversity and belonging. Our recruitment process is designed for fairness: 🔹 Anonymous review of applications—focused only on your qualifications, skills and potential 🔹 Building an workforce where every unique perspective thrives
🚀 See our latest openings, journey updates, and insights at:* Watches of Switzerland Group PLC 📍 LinkedIn | Learn Life at Watches & more
Apply now and shape your career in heritage craftsmanship with us! 🎩✨
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