Swarovski
Sales Consultant (20 hours/week)
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Sales Consultant – Join the Swarovski Team
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.
About the Role
- Deliver outstanding customer service and create emotional connections through storytelling
- Build trust and lasting relationships with customers, promoting loyalty programs
- Achieve individual and team sales goals, taking accountability for results
- Collaborate with your team to create a welcoming, organized store environment
- Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
About You
We’re looking for candidates who:
- Are passionate about fashion, luxury, or lifestyle brands
- Have experience in a multicultural retail environment
- Possess excellent and proven customer service skills and a winning personality that builds trust
- Are curious, empathetic, and results-driven with a commercial mindset
- Are digitally savvy and comfortable using retail technology
- Are confident in expressing their individuality and bringing creative ideas to the team
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What We Offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry-leading, generous staff discount (60% off RRP) from your first day
- 30% off RRP on Swarovski Created Diamonds
- Enhanced annual holiday entitlement
- 1x paid Volunteering Day each year
- Food & refreshments provided in-store to enjoy during your shift
- Staff Referral Bonus – up to £250
- Jubilee Awards to celebrate key service milestones
- Annual Awards to recognise your achievements
- Season Ticket Loan
- Access to Swarovski’s online benefits platform, offering retail, hospitality, and entertainment discounts
Career opportunities abound at Swarovski. Many Sales Consultants progress into roles such as Store Manager, Trainer, or Visual Merchandiser, and we support your development to help you build a career that matches your ambitions.
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, believing that different perspectives make us stronger.
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Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and building a workplace where everyone feels they truly belong.
Joining Swarovski means being part of a bigger purpose. Together, we can create a positive impact and inspire the world of interior décor, fashion, culture, film, and entertainment.
Recruitment Process at Swarovski
You’re just a few steps away from becoming part of our World of Wonder:
- Select the role that excites you the most and submit your tailored CV.
- We’ll review your application and get back to you with further details or questions.
- If successful, you’ll be invited for one or more interviews, potentially including a case study or assessment test.
- At every stage, you’ll have the opportunity to ask questions.
CV Tips to Nail Your Application
- Make your two-page CV professional and aesthetically pleasing, highlighting your most relevant experience.
- Include skills, projects, achievements, and education to demonstrate why you’re a great match.
- Showcase your ability to speak/write in foreign languages (if applicable).
- Write a representative profile summary, including your goals and passions to highlight your personality.
- If you’re early in your career, showcase your individuality through internships, voluntary or temporary roles, online courses, certificates, or exchange programs.
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