Miele GB
Sales Consultant
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Sales Consultant
About Miele
How does a family-owned company become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology? By striving to always do better and to keep improving. This mindset defines what it means to work at Miele and drives the success of our products. Our approximately 23,000 employees can rely on one thing: those who embrace our commitment to quality will grow – both personally and professionally.
About the Role
Based in our Miele Outlet Store in Abingdon, Oxfordshire, you will play a key role in creating exceptional experiences for our customers. By building genuine relationships, understanding individual needs, and offering expert product guidance, you will ensure every customer feels valued, supported and delighted throughout their journey with Miele. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
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Responsibilities
- Guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support
- Through a strong understanding of customer needs, recommend tailored appliance solutions that enhance their lifestyle and home environment
- Work as a key member of our Sales team, providing a quality experience whilst driving sales targets
- Demonstrate product knowledge through various methods, including over the telephone and email
- Deliver product demonstrations and provide home economist-led experiences that engage and inspire customers
Requirements
- Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results
- Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle
- Experience delivering product demonstrations and engaging customers with home economist experiences
- Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints
- Team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs
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Working Hours
This is a full-time, permanent position working 37.5 hours per week across five days. Flexibility is required to meet business needs, including weekend work.
Benefits
- Starting salary of £26,091 with a salary increase post probation, plus a competitive benefits package
- Quarterly and yearly bonus scheme of up to two months’ salary
- Discounts on Miele products for you, family and friends
- Discounted gym membership
- On-site subsidised café
- Health cash plan and free eye tests
- Additional benefits including financial advice and recognition schemes
Additional Information
This role is based in our Miele Outlet Store in Abingdon. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.
£26,091 GBP
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