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Sell. Solve Problems. Make Things Happen.
King Living is opening its first UK Outlet—and we're looking for the founding team to bring it to life.
Located within our dedicated, owner-operated warehouse in Hemel Hempstead, the Outlet plays an important role within our UK retail network, giving beautifully crafted furniture—including cancelled orders, customer returns, ex-display pieces and outlet-exclusive products—a second opportunity to find the right home.
Supported by the engineering that sets King Living apart—including our signature steel frames, modular designs and removable covers—the Outlet extends the life of exceptional furniture while making premium design accessible to more customers.
This is a rare opportunity to help establish a completely new retail format for King Living UK. As part of the founding team, you'll help shape the customer experience, operating model and culture from day one. The decisions you make won't just influence this Outlet—they'll help define the future of the Outlet network as it grows.
What You'll Own
Sales & Customer Experience
- Deliver exceptional customer experiences and maximise every sales opportunity.
- Build genuine relationships, understand customer needs and confidently guide customers towards the right solution whilst setting clear expectations around outlet purchases.
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Inventory & Outlet Operations
- Help keep the Outlet commercially ready to trade.
- Support showroom replenishment, stock presentation, customer collections and inventory movement while working closely with Warehouse colleagues.
Team Contribution
- Be the teammate everyone wants beside them.
- Support wherever needed, contribute ideas, solve problems and help create an environment where everyone succeeds together.
Brand Standards
- Represent King Living with professionalism and pride.
- Maintain premium showroom presentation whilst embracing the fast-moving nature of an Outlet environment.
Who You Are
- You're commercially minded, practical and customer-focused.
- You enjoy talking to people, solving problems and staying busy.
- You're equally happy helping a customer choose their new sofa, preparing a collection, locating stock or refreshing the showroom.
- You naturally take ownership, communicate well and enjoy working as part of a close-knit team where everyone contributes.
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You'll Likely Bring
- Retail, hospitality or customer service experience
- A genuine passion for delivering exceptional customer experiences
- Strong communication and relationship-building skills
- A proactive, hands-on attitude
- Good organisational skills and attention to detail
- Confidence learning new systems and processes
- Weekend work is required to support the needs of the business.
- A willingness to support across sales, operations and customer collections
Furniture experience is helpful, but not essential.
We'll teach you our products.
We're looking for people with the right mindset.
Why Join King Living?
This is a rare opportunity to join the founding team of King Living's first UK Outlet.
You'll help shape the culture, ways of working and customer experience from day one while developing your career with one of Australia's most respected furniture brands.
If you enjoy working with great people, love solving problems and want to be part of building something new—we'd love to hear from you.
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