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Sales Consultant
Sales Executive, Retirement Communities
About the Role
Do you thrive as a people-focused sales professional looking to deliver real impact? Join McCarthy & Stone, the UK’s leading developer and manager of retirement communities, as you help shape vibrant retirement living. You’ll guide customers through life’s biggest decisions—turning sales goals into personal and professional success stories.
We're seeking a customer-focused, target-driven sales expert (ideally with estate agency or housebuilding experience) who balances sharp commercial thinking with exceptional relationship-building, communication, and negotiation. This role isn’t just about hitting targets—it’s about crafting outstanding customer experiences, advocating for clients with care, and playing a key part in optimizing retirement communities for residents. You’ll need to proactively manage your pipeline, drive results, and excite a dynamic team shaping retirement living.
Responsibilities
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Achieve Sales Success
- Hit individual targets by negotiating competitive deals while protecting and enhancing average sale margins.
- Design solutions that deliver high-value results for both customers and the business.
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Deliver Personalised Customer Journeys
- Create tailored experiences that make customers feel valued.
- Deeply understand client needs and guide them through their retirement purchase with clarity and compassion.
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Showcase Excellence in Every Interaction
- Maintain exceptional standards across all touchpoints, from initial visits to aftercare.
- Reflect the best of McCarthy & Stone’s lifestyle and property quality.
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Build Relationships that Endure
- Engage with pre-retirees and residents to improve community cohesion.
- Turn lead opportunities into long-term support for McCarthy & Stone’s brand.
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Collaborate Across the Business
- Work with development teams, operations, and customer service to ensure seamless delivery.
- Convert market insights and lead data into sales opportunities.
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Stay Compliant & Sharp
- Continuously refresh your knowledge of sales processes, compliance policies, and industry best practices.
What We Offer
Financial & Career Growth
- Competitive salary with a lucrative uncapped sales commission scheme
- Company car or car allowance + paid mileage
- Company pension scheme
- Life assurance
- Payment for professional subsidies
Work-Life Balance & Wellbeing
- Tuesday–Saturday schedule (Sundays & Mondays off)
- 24 days holiday + Bank Holidays (rising to 28)
- 2 paid volunteering days/year (backed by the McCarthy & Stone Charitable Fund)
Health & Benefits
- Remote GP access
- 24/7 mental health, legal, and counsellor support (EAP services)
- Therapeutic eye-care voucher
- Discounted partner colleague benefits (gyms, fashion brands, travel discounts)
- On-site parking
Key Skills & Experience
- Track record in a target-driven sales role—preferably with a customer-obsessed ethos (e.g., estate sales, housebuilding or retirement property sectors).
- Proven results in negotiation, relationship-building, and objection handling—turning leads into loyal customers.
- Proficiency with Salesforce, Microsoft Office suite, and data analytics.
- A commercial mindset paired with empathetic communication to balance, focused activity and delicate advocate rooms.
- Team player capable of collaborating in fast-paced, community-building environments.
- Commitment to continuous improvement, both personal and professional.
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Why Join McCarthy & Stone?
- Pioneer purpose-driven trade. Help older adults redefine connection, belonging, and advancement through inspired homes.
- Belong to a Great Place to Work organisation, recognised across 2026 awards for Wellbeing and Culture.
- Diverse, inclusive team built on respect and professional growth. Happy colleagues make better retailers.
- No day is ever ordinary: manage off-plan sales in one city, nurture relationships in another—constantly evolving challenges excite you.
Here’s your chance to do what you love and build an impact. If you love conversation, calling customers by name, and turning transactions into trust—then explore opportunities in retirement communities with us.
About Us
McCarthy & Stone is the UK’s leading qualifier of superior retirement living. With 550+ developments that welcome over 25,000 residents, you’re joining a movement that champions older adults’ roles in modern society.
Our values go beyond bricks and mortar. We fuel community connection, memory, recognition, and community recognition with carefully designed places—each tailored to meet modern twilight needs.
In 2020, we launched the McCarthy & Stone Charitable Foundation, supporting, restoring, and amplifying life for older people from national dialogues and local initiatives.
We’re Great Place to Work certified and hold awards for utopic workplaces (including 2026’s Wellbeing initiative).
At McCarthy & Stone—inspire others to thrive, as you do your work. We welcome all from any background. Your skills, creativity, and perspective matter.
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