David Lloyd Clubs
Sales Consultant
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Company Description
David Lloyd Leisure is Europe’s leading premium health and wellness group, dedicated to helping members live better lives by focusing on physical and mental wellbeing and a strong sense of community. The group operates 149 clubs across the UK and continental Europe under several brands, including David Lloyd Clubs, Harbour Clubs, David Lloyd Meridian Spa and Fitness, Aspria, and Aspresso. Its clubs feature state-of-the-art gyms, heated indoor and outdoor pools, group exercise studios, luxury spas, children’s areas, crèche services, and extensive racquet sports facilities. With more than 870,000 members and over 13,000 team members, David Lloyd Leisure creates welcoming spaces where people can work, relax, socialize, and enjoy high-quality health and wellness experiences.
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Role Description
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This is a full-time, on-site Sales Consultant role based at David Lloyd Clubs in Bromsgrove. The Sales Consultant will:
- Welcome prospective members
- Conduct club tours
- Provide clear information about membership options, facilities, and services
The role includes:
- Managing inbound and outbound enquiries
- Following up on leads
- Meeting individual and team sales targets
- Maintaining accurate records in CRM systems
The Sales Consultant will work closely with club colleagues to:
- Create a positive member experience
- Support promotional activities and events
- Contribute to a culture of wellbeing and inclusion
Flexibility to work shifts, evenings, weekends, and peak periods is required to support club operations.
Qualifications
- Candidates should possess strong Sales Consulting skills, including lead generation, conversion, and meeting sales targets.
- Candidates should possess Customer Service and Customer Satisfaction skills to build relationships and deliver a positive member experience.
- Candidates should possess effective Communication and Consulting skills to understand member needs and present suitable solutions.
- Previous experience in health, fitness, retail, or hospitality sales is beneficial.
- Ability to work on-site in Bromsgrove, collaborate within a team, and manage time and priorities effectively.
- Comfort with basic IT systems and CRM tools, and willingness to learn internal processes.
- A results-focused mindset, professional demeanor, and commitment to inclusivity and member wellbeing.
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