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Sales Executive – Customer-Focused Retirement Community Developer
Location: [Specify if applicable] Work Pattern: Tuesday – Saturday (Saturday and Mondays off)
About the Role
Are you a people-focused sales professional ready to make a real impact? Join McCarthy & Stone, a leading developer and manager of retirement communities, and help shape vibrant retirement lifestyles through exceptional customer guidance and growth.
This role goes beyond sales—it’s about delivering outstanding customer experiences, building strong relationships, and driving measurable results. You’ll work within an agile, high-performing team shaping the future of retirement living, balancing customer needs with commercial success while nurturing long-term growth.
Key Responsibilities
• Achieve Sales Targets: Negotiate competitive deals to maximise margin and protect average sales price (ASP), while exceeding revenue goals. • Personalised Customer Experience: Provide tailored service, guiding customers through their journey from enquiry to move-in, ensuring they feel valued and confident. • Exemplary Standards: Maintain high professionalism at every interaction, showcasing McCarthy & Stone’s quality standards and community ethos. • Build Relationships: Engage with potential buyers, existing residents, and key stakeholders to convert leads and foster long-term loyalty. • Cross-Departments Collaboration: Work closely with marketing, property management, and operations teams to align sales with community goals. • Compliance & Development: Stay updated on sales processes, regulations, and industry best practices, continuously refining your expertise.
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Why Join Our Sales Team?
Competitive Benefits
Financial Rewards
• Competitive salary with an uncapped sales commission scheme • Car allowance/Company Car, plus paid mileage • Company pension and life assurance • Professional membership subsidies covered by the business
Work-Life Balance & Wellbeing
• Tuesday–Saturday working pattern (Monday & Sunday off) • 24 days holiday (rising to 28) + bank holidays • Two fully paid volunteering days annually (supported by the McCarthy & Stone Charitable Foundation) • Health benefits: 24/7 EAP Services (counselling & legal support), remote GP access, and eyecare vouchers • Employee Discount Booklet with retail partners • Family-friendly policies and flexible arrangements
Opportunity for Growth
• Part of a high-performing team that thrives on customer-centric values and community impact • Continuous learning through training programmes and professional development • Diverse day-to-day challenges, from off-plan sales to long-term relationship nurturing
What We’re Looking For
Core Requirements
• Strong track record in customer-focused, target-driven sales • Experience in estate agency, housebuilding, or retirement/senior housing (ideal but not mandatory) • Demonstrated success in negotiation, objection handling, and pipeline management • Proficient in Salesforce and Microsoft Office for data tracking and reporting • Strong relationship-building and communication skills
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Personal Attributes
• Team player with a collaborative mindset • Resilience and adaptability in a fast-paced, result-driven environment • Ethical approach—balancing commercial success with customer trust • Passionate about **selling more than properties—selling long-term hurricaneFree happsiness
About McCarthy & Stone
As UK’s leading retirement community developer, we provide high-quality, bespoke homes across 545+ developments, supporting 24,200 residents. Our mission is championing wellbeing, connection, and dignity in later life.
• Charity Work: Founded the McCarthy Stone Charitable Foundation to support vulnerable older people across Britain. • Wellbeing Recognition: Certified as a Great Place to Work, including the Great Place to Work Wellbeing List. • Culture: Inclusive, supportive, and united by shared purpose—making the future of retirement richer.
Apply Now Join us in shaping impactful lives while achieving your own sales success. Discover the difference you can make at McCarthy & Stone.
🌟 Diversity & Inclusion: We welcome applications from all backgrounds. All candidates will be reviewed on submission, and appointments may be made before the closing date.
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