Sales Consultant

Sales Consultant

In this Sales Consultant role you will be required to advise customers and sell a wide range of professional learning products to new and existing customers in various industries.

You will have a strong desire to reactively and pro-actively contact and work with customers to identify their needs and to sell current MOL products. This may require tailoring or bespoke design of programme solutions so you can achieve your sales target with accounts across MOL and group full range of products and programme areas. You will also gather intelligence on customer needs to share with the business and senior managers to continually improve the product offering.

You will need to be driven, organised and dedicated to managing a busy and demanding workload. You will have a genuine passion for the world of education, putting the client and the learner experience at the heart of everything you do.

You will need to represent the MOL brand through excellent product knowledge and skilful questioning to match the right product to meet customer and MOL needs.

This is primarily a Business to Consumer (B2C) role with some focus on Business to Business (B2B) relationships.

This role is offered on a permanent, full time (37 hours per week) basis.

As a Sales Consultant working for MOL we can guarantee variety, support and a great company to work for! The role is a hybrid role, spending some time with colleagues in our offices in Manchester and some remote working. Whilst working remotely, you will be part of a supportive and experienced team, so help is always on hand.

Key Responsibilities

• Values - exemplify and consistently demonstrate the behaviours and values of MOL.
• Customer Service - build exceptional relationships with our internal and external customers, delivering a best in class service that meets our customers’ needs.
• Sales - Convert inbound enquiries from numerous sources and media and pursue outbound leads to convert into enrolments onto MOL courses and recognise and maximise opportunities to increase sales.
• Commercial Business Development – Identify potential leads follow up.
• Performance - drive personal performance to achieve personal and organisational goals.
• Process - process transactions accurately and in a timely and efficient manner, resolving any exceptions promptly and keeping the stakeholders informed.
• Administration - undertake a range of administrative tasks with a high degree of personal responsibility and judgement working to a standard of accuracy as defined by the team manager.
• Continuous Improvement - contribute positively to the team to achieve business objectives and improve efficiency of processes and systems.
• Flexibility - work flexibly within the team and across the division according to business needs. To ensure that the business is operated to the highest standards and with a professional ethos in line with the Mission, Vision and Values of MOL and the group.
• Effective Team-Working - to work in a way that contributes to, and promotes, a collaborative and supportive culture within own team and across all of Total People; to build and sustain positive working relations with colleagues and other stakeholders; to pass on new information to relevant stakeholders and Total People colleagues promoting a sharing team-working environment.
• To work flexibly as and when required including, where necessary, any MOL or group site, or on external premises and may require some flexibility to including evenings and weekends in line with business and customer demand.