Dron & Dickson
Sales Coordinator
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Sales Co-ordinator – Wholesale (Runcorn)
Location
Runcorn
Department
Wholesale
Reports to
Branch Manager
Type
Full-time
Industry
Electrical & Hazardous Area Equipment
About the Company
At Dron & Dickson, our purpose is simple: Everyone Home Safe.
We protect people, the environment, and our clients through safe systems, a strong culture, and high-quality service delivery. Committed to investing in our people—our greatest asset—we foster a workplace built on our core AGILE values:
- Attitude
- Genuine
- Integrity
- Learning
- Empathy
We’re seeking a passionate individual to join a respected brand in the Energy sector.
About the Role
The Sales Co-ordinator role sits at the heart of operations, bringing together:
- Smooth sales processes designed for operational excellence.
- Support for valued customers, ensuring trust and service consistency.
- Collaboration with Business Development Managers to achieve branch goals.
- Maintenance of our high standards in customer service and safety.
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This role requires someone skilled in:
- Operational coordination
- People-focused service delivery
- Driving positive customer relationships
By securing sales and upholding data integrity through CRM maintenance, you’ll play a crucial part in our success.
Responsibilities
You will ensure efficiency and accuracy in:
-
Sales operations:
- Processing sales quotations, sales orders, and purchase orders.
- Managing assigned customer accounts and building relationships.
-
Order fulfillment:
- Expediting customer and supplier orders.
- Handling returns and non-conformances.
-
Data quality:
- Maintaining and updating CRM records to guarantee clean, current data.
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-
Customer service coordination:
- Following up on quotations to secure business.
- Supporting Business Development Managers with sales tasks.
-
Company growth:
- Participating in continuous improvement initiatives.
-
Quality assurance:
- Customer experience alignment with our core values.
Key Requirements
- Sales experience (previous role reservoir valued).
- Minimum GCSEs or Standard Grades.
- CompEx Foundation (or commitment to complete).
- Customer service, anti-bribery, and anti-slavery/human trafficking training (provided by us).
Benefits
- Recharge & relax: 33 days’ annual leave (including public holidays).
- Cycle to Work Scheme: Save money and stay healthy with our cycle-to-work programme.
- LEA’s package: Life insurance for peace of mind on financial protection.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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