Wiley
Sales Coordinator
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Sales Coordinator
Sales Coordinator
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues, and society at large.
About the Role
The Sales Coordinator will provide essential administrative and operational support to a global advertising sales team. This position is responsible for:
- Reporting
- Maintaining data compliance
- Streamlining processes
- Offering technical assistance
The Sales Coordinator collaborates closely with sales colleagues to ensure smooth operational processes, uphold high customer service standards, and facilitate revenue generation through timely and reliable administrative support.
Job Responsibilities
- Coordinate with internal departments to resolve customer access issues quickly.
- Work with a global sales team to provide complete sales administrative support, including:
- Deal creation
- Sales invoicing
- Customer liaison
- Payment chasing
- Reporting
- Act as a first point of contact for customers by managing shared inboxes and responding to enquiries.
- Maintain accurate data and reporting across systems such as Salesforce and Power BI.
- Help ensure deals progress smoothly from enquiry through to invoicing and payment.
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Required Qualifications
- A university degree or relevant experience.
- Prior experience in a sales administration or customer service role.
- Experience with a CRM.
- High proficiency in MS Office applications, especially:
- Word
- PowerPoint
- Excel (including spreadsheet creation and manipulation)
- Data analysis skills and a logical approach to problem-solving.
- Excellent organisational and time-management skills.
- Attention to detail and the ability to prioritise tasks.
- Ability to multitask and manage various projects independently.
- Strong written and verbal communication skills.
- Strong interpersonal skills to interact with a wide variety of colleagues and customers, and ability to work with cross-functional teams.
- Ability to work in a fast-paced, international environment and prioritise competing demands.
Preferred Qualifications
- Knowledge of Salesforce.
- Knowledge of Power BI.
About Wiley
We power infinite possibilities.
For more than 200 years, we’ve transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what’s next in science, education, and publishing—creating impact that reaches everywhere.
We’re not just observers of progress. We’re the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
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Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
We’re proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions, while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons to allow more time for heads-down work and professional development, and through a robust employee programing, we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay. We offer competitive compensation, along with a comprehensive benefits package.
Salary Range (UK)
25,353 GBP to 31,384 GBP
Benefits
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or any status in a group or class protected by applicable federal, state, or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. If you require assistance to participate in the job application process, please contact tasupport@wiley.com.
When applying, please attach your resume/CV to be considered.
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