Leisure Vehicle Services Ltd
Sales & Customer Support Assistant (varied role)
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Pay: From £27,000.00 per year
Job Description: Sales & Customer Support Assistant
Location: Cannock, Staffordshire
Job Type: Full Time, Permanent
Salary: From £27,000 per year, depending on experience
Working Hours:
Monday to Friday, 9:00am–5:00pm.
At Leisure Vehicle Services (LVS), we’re a small, friendly team supplying the UK's motorhome and campervan industry with high-quality products from some of Europe's leading manufacturers. Operating for over 20 years we have built our reputation on knowledgeable advice and excellent customer service.
No two days are ever quite the same. One day you'll be helping a customer pick the right product, the next you'll be preparing orders for dispatch, booking deliveries into stock or helping solve a warranty enquiry.
Because we're a smaller business, everyone gets involved. We help each other out, take pride in what we do and genuinely care about doing a good job for our customers.
If you enjoy variety, like being busy and take pride in doing a job properly, we'd love to hear from you.
A Typical Day
- Answering customer enquiries by telephone and email.
- Helping customers identify the correct products for their vehicles.
- Processing sales orders, returns and warranty claims.
- Picking, packing and preparing customer orders.
- Receiving deliveries and booking stock into our system.
- Helping maintain an organised, accurate warehouse.
- Repairing faulty products to clear on eBay.
- Supporting colleagues wherever needed to keep the business running smoothly.
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Who We're Looking For
- Enjoys helping people and takes pride in providing excellent customer service.
- Is reliable, honest and turns up ready to work every day.
- Likes being busy and doesn't wait to be told what to do next.
- Takes ownership of their work and enjoys getting things right.
- Is organised and pays attention to detail.
- Is confident using computers and learning new systems.
- Is comfortable working both in the office and warehouse.
- Is happy lifting products weighing up to 25kg.
- Enjoys working as part of a close-knit team where everyone helps each other.
Previous experience in customer service, sales, warehouse operations or stock control would be an advantage but isn't essential.
A current forklift truck licence, or previous forklift experience, would also be a real bonus, although training can be provided for the right person.
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We're looking for the right person, not just the right CV. Previous experience is welcome, but attitude, reliability and a willingness to learn are just as important to us.
What We Offer
- Salary from £27,000 per year, depending on experience.
- NEST workplace pension.
- 28 days' holiday, including bank holidays.
- Christmas shutdown without using your annual holiday allowance.
- Ongoing training and development opportunities.
- Free on-site parking.
- Annual Christmas meal with the team.
- A friendly, supportive workplace where your contribution genuinely matters.
- We aim to finish at 3:30pm most Fridays, although occasionally we'll stay until 5:00pm if we're expecting a late delivery or there's an important job that needs finishing before the weekend.
If the above sounds of interest to you then we'd love to hear from you.
Please send us your CV together with a short note telling us why this role appeals to you. For bonus points tell us the different colours available for Maxxfan Deluxe lids.
Work Location: In person
Job Type: Full-time
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