Charterhouse Group
Sales Development Representative
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Sales Development Representative
Sales Development Representative (SDR) - Charterhouse
At Charterhouse, we don't just deliver technology – we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200 passionate professionals work across the UK, delivering innovative solutions in cloud, security, Unified Communications (UC&C), mobile, and data networks.
We're proud of our client-centric approach, our strategic partnerships with world-class vendors, and our commitment to sustainability and community impact. Our values – Be Your Best Self, Own It, Love What You Do, Do The Right Thing – are at the heart of everything we do.
About the Role
Charterhouse Group expanded its operations in 2018, recognising the high-growth potential of the Unified Communications (UC) sector. Since then, Charterhouse has acquired five complementary technology businesses across UC, LAN, Microsoft, and Cyber Security, providing clients with a mature and expansive solutions portfolio.
As a Sales Development Representative (SDR), you will focus on generating new business by identifying, contacting, and qualifying potential customers through both:
- Outbound prospecting (using HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator, and Zoom)
- Handling and converting inbound leads from channels like webchat, phone, email, and marketing campaigns
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You’ll primarily engage with organisations of 500+ employees, reaching senior decision-makers across functions such as CIO, CISO, CTO, Digital, and Procurement.
This is a commission-based role, with earnings driven by:
- Outbound meetings booked
- Inbound lead conversions to meetings
Key Responsibilities
- Deliver outbound meetings by following the defined prospecting process
- Convert inbound leads into qualified meetings for new business
- Track and report engagement activities in key business systems (HubSpot, CRM – Dynamics)
- Support campaign conversion initiatives and ensure alignment with business goals
Measuring Success (KPIs)
Your performance will be assessed as follows: ✅ Outbound meetings booked – monthly target ✅ % inbound leads converted to meetings – monthly target ✅ Activity steps completed in HubSpot (daily dial volumes reported via Zoom) ✅ Average deal value (Y1 GP) generated from meetings, with a target conversion rate from SQL to quoted opportunities
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What You Bring
- Experience in B2B telesales (preferably in tech, comms, or SaaS)
- Prospecting senior decision-makers (CIO / CISO / CTO / Digital / Procurement)
- Experience with similar tools to HubSpot for outreach
- Handling inbound leads from multiple channels (webchat, phone, email, campaigns)
- CRM (e.g., Dynamics) literacy
- Excellent communicator with strong collaboration skills
- Team-oriented mindset – eager to support colleagues and share best practices
- Degree in Marketing, Business, or a related field (desired but not essential)
Why Join Us?
At Charterhouse, we foster a vibrant, inclusive culture where your voice is valued. Join a team that thrives on growth, offering: ✔ Competitive salary ✔ Flexible working arrangements ✔ Career progression opportunities ✔ Dedication to sustainability and community impact
Benefits & Perks
- Private healthcare
- Medicash cashback
- Life assurance
- Workplace pension scheme
- Cycle-to-work scheme
- Employee Assistance Programme access
- Savings discount scheme
- 20% EE discount (extendable to family & friends)
- Birthday gift voucher + day off
- Many more perks!
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