Nourish Care
Sales Development Representative
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Job Title: Sales Development Representative
Reporting To: SDR Lead
Location: Bournemouth / Hybrid Working
Job Type: Full Time 37.5 hours a week
Our Purpose:
Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.
About the Role:
- This role involves booking demonstrations with inbound and outbound prospects within the care sector, as well as responding to queries across multiple platforms including Intercom, phone, and email.
- You will support the sales team by managing schedules and coordinating appointments.
- You will also carry out market research, identify trends, and report insights back to the wider sales team.
- The role includes data entry and CRM management, ensuring records are accurate and up to date through regular data cleansing. You will be part of the wider commercial team, collaborating with Marketing, Sales, and Product.
The Role and Your Responsibilities:
- Outbound calling to new potential prospects each day, with the aim of booking 1–2 smaller prospects daily.
- Handling a high volume of inbound enquiries via phone, email, and website, and booking demonstrations where appropriate.
- Qualifying prospect data before scheduling demonstrations.
- Working towards individual targets set by your manager, while contributing to overall team performance.
- Speaking with prospects across phone, Intercom, and email, demonstrating a strong understanding of the platform.
- Attending both in-person and virtual training sessions delivered by your manager and wider team.
- Keeping all tasks and administration up to date within HubSpot, maintaining clean and accurate data.
- Working cross-functionally with implementation, customer success, and finance teams to deliver a high-quality customer experience.
- Taking ownership of projects assigned by your manager or wider team, and delivering them to agreed deadlines.
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Required Experience:
- Established experience in outbound sales (B2B or B2C).
- Experience using HubSpot CRM is preferable.
- Results-driven, ambitious, and confident.
- Excellent written and verbal communication skills.
- Willingness to learn, with a methodical and organised approach and strong attention to detail.
- A consistent and proven background in sales.
Our Purpose:
Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.
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Nourish Benefits:
- 25 days basic annual leave, plus Bank Holidays.
- Incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days.
- Extra paid day off for your birthday.
- Paid days off for volunteering opportunities.
- Private Medical Insurance.
- Pension.
- Referral Bonus.
- Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP.
- Counselling and support.
- Variable impact workouts.
- Wellbeing videos including prompts for healthy behaviours.
- Wellbeing, care and compassion leave policies.
- Cycle to Work Scheme.
- Career Development opportunities and regular reviews.
- Recognition and Rewards.
- Social Events throughout the year.
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.
Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.
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