Remtek Systems
Sales Development Representative
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Sales Development Representative (SDR)
The Sales Development Representative (SDR) is a front-line outbound sales role within Remtek Workplace’s Business Development function. You will be responsible for generating and qualifying new business opportunities through cold and warm outreach, managing leads from our internal CRM, and proactively sourcing your own prospects. Working closely with the Head of Workplace Operations, you will build organisation charts for target accounts, identify key decision-makers, and book high-quality meetings for our Business Development Manager. Your success will be measured by the volume and quality of qualified meetings booked, your pipeline contribution, and your ability to consistently meet and exceed agreed targets.
Essential
- Demonstrable experience in an outbound sales, SDR, or business development role.
- Confident and articulate telephone manner with the ability to engage contacts at all levels of seniority.
- Strong written communication skills for email outreach, follow-up correspondence, and CRM documentation.
- Proven ability to work independently, manage your own time, and meet targets without close supervision.
- Comfortable with rejection and resilient in a high-activity outbound environment.
- Experience using a CRM system to manage contacts, log activity, and track pipeline progress.
- Research-led approach to prospecting, including the ability to use LinkedIn and company information to map accounts and identify stakeholders.
Desirable
- Experience selling into HR, Occupational Health, Health and Safety, or Procurement functions.
- Familiarity with the workplace wellbeing, ergonomics, assistive technology, or Access to Work market.
- Experience booking and coordinating meetings for a senior sales or BDM colleague.
- Knowledge of GDPR and data protection principles as they relate to outbound sales activity.
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Responsibilities
Outbound Prospecting and Lead Generation
- Proactively identify and engage new prospects through cold calling, email outreach, LinkedIn, and other relevant channels.
- Work through warm and cold leads within the internal CRM, prioritising and re-engaging contacts in line with agreed outreach plans.
- Research target organisations independently to identify potential buyers and build your own pipeline of new leads outside of the CRM.
- Build and maintain accurate organisation charts for target accounts, identifying key stakeholders and decision-makers across HR, Health and Safety, Occupational Health, Procurement, and Finance functions.
Qualification and Pipeline Management
- Qualify inbound and outbound leads against agreed criteria to ensure opportunities passed to the BDM are appropriately scoped.
- Maintain accurate and up-to-date records of all prospecting activity, lead status, and contact history within the CRM at all times.
- Manage your lead pipeline proactively, ensuring consistent follow-up and timely progression of opportunities through the sales funnel.
- Provide regular updates on pipeline status, activity metrics, and conversion performance to the Head of Workplace Operations.
Meeting Booking and BDM Support
- Book high-quality discovery and introductory meetings on behalf of the Business Development Manager.
- Ensure all meeting bookings are accompanied by relevant context, including the prospect’s background, needs, and key contact details.
- Coordinate scheduling and logistics for meetings, demos, and follow-up touchpoints between prospects and the BDM.
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Targets and Performance
- Work to weekly, monthly, and quarterly targets covering call volumes, meetings booked, and pipeline value generated.
- Monitor your own performance against KPIs and proactively identify areas for improvement ahead of review meetings.
- Participate in regular one-to-one reviews with the Head of Workplace Operations, contributing to forecasting and activity planning.
- Represent Remtek Workplace professionally and credibly in all prospect interactions, upholding the standards expected of the business.
Market and Sector Intelligence
- Develop a working knowledge of Remtek Workplace’s full service offering, including DSE assessments, ergonomic equipment, assistive technology, workplace coaching, and Access to Work managed services.
- Stay informed of relevant sector developments, competitor activity, and changes in legislation or guidance that may create new opportunities.
- Flag new market opportunities, vertical sectors, or potential partnership leads to the Head of Workplace Operations and the BDM.
Benefits
- Living Wage Employer
- 28 Days Annual Leave
- Birthday Day Off
- Private Health Care Scheme
- Employee Recognition Awards
- Casual Fridays
- Company Events
- Career Progression
- Overtime / Hybrid Availability
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