Charterhouse
Sales Development Representative
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Sales Development Representative
Sales Development Representative (SDR) – Charterhouse
At Charterhouse, we don’t just deliver technology – we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200 passionate professionals works across the UK, delivering innovative solutions in cloud, security, UC&C, mobile, and data networks.
We pride ourselves on our client-centric approach, our strategic partnerships with world-class vendors, and our commitment to sustainability and community impact. Our values – Be Your Best Self, Own It, Love What You Do, Do The Right Thing – are at the heart of everything we do.
Charterhouse Group took investment in 2018, having identified the Unified Communications (UC) sector as a high-growth market. Since acquisition, Charterhouse has acquired five complementary technology businesses across UC, LAN, Microsoft and Cyber Security, providing our clients with a mature and expansive solutions portfolio.
The Role
As a Sales Development Representative (SDR), you’ll focus on generating new business opportunities by identifying, contacting, and qualifying potential customers. Your responsibilities will include:
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- Outbound prospecting using tools such as HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator, and Zoom.
- Handling and converting inbound leads across a range of channels, including webchat, phone, email, and marketing campaign engagement.
You’ll target organisations with 500+ employees, engaging with senior decision-makers (e.g., CIO, CISO, CTO, Digital, Procurement) across various functions.
This is a commission-earning role, with payouts based on: ✔ Outbound meetings booked ✔ Inbound leads converted to meetings
Key Responsibilities
- Deliver outbound meetings following Charterhouse’s defined prospecting process.
- Convert inbound leads into qualified meetings for the new business team.
- Track and report all engagement in key systems, including HubSpot and CRM (Dynamics).
- Support campaigns and initiatives to convert interest into opportunities.
Measuring Success (KPIs)
- Outbound meetings booked (monthly target).
- % of inbound leads converted to meetings (monthly target).
- Completion of activity steps in HubSpot.
- Daily dial volumes (via Zoom).
- Average deal value (measured in Y1 GP) from meetings, including a target conversion rate from SQL to quoted opportunities.
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What You Bring
- Experience in B2B telesales, ideally within tech, communications, or SaaS.
- Proven ability to prospect senior decision-makers (CIO, CISO, CTO, Digital, Procurement).
- Familiarity with HubSpot or similar prospecting tools.
- Hands-on experience handling and converting inbound leads from diverse channels.
- CRM literacy (e.g., Dynamics).
- Exceptional communication and collaboration skills.
- A strong team player, with a mindset focused on both team outcomes and individual KPIs.
- Preferred: Degree in Marketing, Business, or a related field.
Why Join Us?
- A vibrant, inclusive culture where your voice matters.
- Competitive salary and performance-based commission.
- Flexible working arrangements.
- Career progression opportunities.
- Strong commitment to sustainability and community impact.
Benefits & Perks
- Private healthcare.
- Medicash cashback and life assurance.
- Workplace pension contribution.
- Cycle-to-work scheme.
- Access to our Employee Assistance Programme.
- Savings discount and 20% EE discount (extending to friends/family).
- Birthday voucher and day off.
Apply now and grow with Charterhouse!
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