Charterhouse Group
Sales Development Representative
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Sales Development Representative
Sales Development Representative – Charterhouse
At Charterhouse, we don't just deliver technology – we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200 passionate professionals works across the UK, delivering innovative solutions in cloud, security, UC&C, mobile, and data networks.
We're proud of our client-centric approach, our strategic vendor partnerships, and our commitment to sustainability and community impact. Our values – Be Your Best Self, Own It, Love What You Do, Do The Right Thing – are at the core of everything we do.
Charterhouse Group took investment in 2018, identifying Unified Communications (UC) as a high-growth sector. Since then, we’ve acquired five complementary technology businesses in UC, LAN, Microsoft, and Cyber Security, expanding our offer to provide a mature and comprehensive solutions portfolio.
The Role: Sales Development Representative
As a Sales Development Representative (SDR), you’ll drive new business by identifying, engaging, and qualifying potential customers. This will involve both outbound prospecting (using HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator, and Zoom) and converting inbound leads across multiple channels (phone, email, webchat, etc). Targeting organisations with 500+ employees, your role will focus on establishing meetings with senior decision-makers (e.g., CIOs, CISOs, CTOs, procurement leads).
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This is a commission-based role, with earnings tied to:
- Outbound meeting bookings
- Inbound lead conversions to meetings
Key Responsibilities
-
Prospecting & Engagement
- Execute outbound prospecting using our defined prospecting process
- Convert inbound leads into qualified meetings for the new business team
- Track and report all engagements in key business systems (e.g., HubSpot, Dynamics CRM)
-
Campaign & Initiative Support
- Assist with campaign-driven lead conversion as part of wider business initiatives
-
Performance Tracking & Metrics
- Monitor KPIs, including:
- Outbound meeting bookings (target per month)
- Inbound lead-to-meeting conversion rate (target per month)
- Daily dial volumes (reported via Zoom)
- Average deal value (measured in fiscal Year 1 gross profit) and SQL-to-quote conversion goal
- Monitor KPIs, including:
What We’re Looking For
- Relevant B2B experience: Preferred in tech, communications, or SaaS sales
- Prospecting aptitude: Proven track record of identifying and engaging senior decision-makers (e.g., CIOs, CISOs, CTOs)
- Technological literacy: Experience using CRM systems (e.g., Dynamics), HubSpot, or similar
- Drive to convert inbound leads: Strong ability to handle webchat, phone, email, and marketing campaign engagements
- Digital savvy: Comfortable navigating LinkedIn Sales Navigator, ZoomInfo, and Cognism for prospect profiling
- Organisational skills: Collaborative, detail-oriented, and committed to team success
- Degree (desired): Fields such as Marketing, Business, or related (not mandatory)
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Why Join Charterhouse?
Our vibrant, inclusive culture values your voice. You’ll thrive in an environment that fosters: ✅ Flexibility & Career Growth ✅ Competitive Salary + Commission Potential ✅ Commitment to Sustainability & Community
Benefits include:
- Private healthcare, including Medicash cashback
- Life assurance and workplace pension
- Cycle-to-work scheme
- Employee Assistance Programme & savings discounts
- 20% investor EE discount (extended to family & friends)
- Birthday gift and free day off
- And more!
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