Charterhouse
Sales Development Representative
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Sales Development Representative
Sales Development Representative (SDR) at Charterhouse
At Charterhouse, we don’t just deliver technology – we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200 passionate professionals works across the UK, delivering innovative solutions in cloud, security, Unified Communications & Collaboration (UC&C), mobile, and data networks.
We’re proud of our client-centric approach, our strategic partnerships with world-class vendors, and our commitment to sustainability and community impact. Our core values—Be Your Best Self, Own It, Love What You Do, Do The Right Thing—are central to everything we do.
Charterhouse Group secured investment in 2018, recognising the Unified Communications (UC) sector as a high-growth area. Since then, we’ve expanded through acquisitions, integrating five technology firms in UC, LAN, Microsoft, and Cyber Security, offering clients a broad and mature solutions portfolio.
The Role
As a Sales Development Representative (SDR), you’ll generate new business opportunities by identifying, contacting, and qualifying potential customers. Your work will span outbound outreach (using HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator, and Zoom) and inbound lead conversion, leveraging multiple engagement channels.
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You’ll focus on organisations with 500+ employees, engaging with senior decision-makers across various functions like CIO, CISO, CTO, Digital, or Procurement. This is a commission-earning role, with incentives tied to:
- Outbound meetings booked
- Conversion of inbound leads to meeting bookings
Key Responsibilities
- Implement our defined prospecting process to secure outbound meetings
- Convert inbound leads into qualified meetings for the new business team
- Track and report engagement in key systems (e.g., HubSpot, Dynamics CRM)
- Support tactical alignment with specific campaigns and initiatives
- Monitor and measure activity-based KPIs (e.g., daily metrics in HubSpot, Zoom call volumes)
Measuring Success (KPIs)
- Outbound meetings booked (targeted monthly performance)
- % of inbound leads converted to meetings (monthly target)
- Activity adherence (consistency in HubSpot steps, dial volumes)
- Average deal value (measured year-one gross profit), aligned with a target conversion rate from SQL (meeting stage) to quoted opportunities
What You Bring
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Experience in B2B telesales (ideally in tech, communications, or SaaS industries)
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Prospecting expertise with senior decision-makers (e.g., CIO, CISO, CTO, Digital Lead, Procurement)
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Hands-on experience with platforms similar to HubSpot for outbound prospecting
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Proficiency in CRM systems (especially Microsoft Dynamics)
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Deft communicator with collaborative mindset
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Ability to work as a team player, sharing insights to drive collective outcomes while meeting individual targets
A degree in Marketing, Business, or a related field is preferred.
Why Join Us?
✔ Vibrant and inclusive workplace where your contributions count ✔ Competitive salary aligned with your contributions ✔ Flexible working arrangements to support your productivity and well-being ✔ Career progression backed by growth opportunities ✔ Sustainability and community impact integrated into our mission
Benefits and perks include:
- Private healthcare
- Medicash cashback programme
- Life assurance
- Workplace pension
- Cycle-to-work scheme
- Employee assistance programme
- Savings discounts
- 20% EE discount (extended to family/friends)
- Birthday gift voucher &-day off
- Additional perks to suit the role
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Jessica, London
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