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RMS

Sales Development Representative

United Kingdom
Posted 10 days ago
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Sales Development Representative

Company: We deliver smarter cloud technology worldwide, enabling millions of bookings, greater revenue and happier guests.

Purpose for SDR: Drive qualified pipeline growth for RMS by managing both inbound leads and outbound prospecting activities. Convert warm interest into qualified opportunities and generate new business through strategic outbound efforts.

Responsibilities: • Respond rapidly to inbound leads via phone, email, and chat within established SLA timeframes • Execute high-volume outbound prospecting campaigns including minimum number of calls/emails/In-Mails to identify and engage new prospects • Conduct thorough lead qualification using sales methodology - assessing fit, intent, timeline, budget, and key pain points • Perform micro-discovery calls to understand prospect challenges and tailor value propositions accordingly • Schedule and confirm qualified meetings for Sales Executives/Managers/Directors while maintaining low no-show rates • Maintain detailed activity records in the CRM and provide real-time market intelligence to Marketing • Support event-driven lead generation through webinar registrations, trade show follow-up, and on-site activations • Research prospect organizations and key decision-makers before outreach to ensure relevant, personalized communication • Handle objections professionally and advance conversations toward next steps • Meet or exceed weekly KPIs including speed-to-lead response, meetings booked, and conversion-to-SQL rates • Stay current on RMS product updates, hospitality technology trends, and competitive landscape • Collaborate with Marketing on campaign optimization and lead quality feedback

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Key Behaviors: • Results-driven: Consistently meets targets and seeks opportunities for continuous improvement • Curious & Coachable: Actively seeks feedback and embraces new technologies and methodologies • Organized & Structured: Manages multiple prospects and activities while maintaining CRM accuracy • Resilient: Bounces back quickly from setbacks and maintains positive momentum • Collaborative: Works effectively with cross-functional teams to optimize prospect experience

What does success look like? • Achieve monthly/quarterly targets for meetings booked and pipeline generated • Maintain response time SLA compliance (within 2 business hours for inbound leads) • Demonstrate consistent improvement in call-to-meeting conversion rates • Achieve minimum 10% meeting booking rate • Maintain the highest HubSpot data accuracy and activity logging compliance

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Must Have: • Minimum 1 year experience in a similar role. • Proven track record of meeting targets and metrics in a fast-paced environment • Excellent verbal and written communication skills • Strong research and organizational abilities • Proficiency with CRM systems and sales tools • Comfort with high-volume calling and rejection resilience • Clear career ambition in SaaS sales with understanding that SDR is a development role • Experience with using CRM systems, call logging tools and usage of sales enablement systems e.g. Seismic preferred • Fluent English speaking

Nice to have: • Hospitality industry experience (hotel operations, property management, front desk) • Experience with property management systems or hospitality technology • Additional language skills • Familiarity with sales automation tools and AI-powered prospecting platforms

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Skills

Sales Development
Lead Qualification
Outbound Prospecting
CRM Proficiency
Communication Skills
Research Abilities
Organizational Skills
Resilience
Collaboration
Hospitality Technology
SaaS Sales
Event-Driven Lead Generation
Objection Handling
Market Intelligence
Data Accuracy
Meeting Booking

Location

United Kingdom

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