tepeo
Sales Development Representative
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About tepeo
We are a growing ClimateTech business on a mission to disrupt the heating industry with a revolutionary low-carbon heating technology. Decarbonisation of domestic heating is the single biggest challenge facing the UK’s goal to reach Net Zero. Heating represents over 17% of all carbon emissions in the UK.
We launched the tepeo Heat Battery Boiler in 2021 and are focused on bringing it to more customers across the UK, growing our network of tepeoPRO installers and developing new solutions to help even more homes transition away from gas and oil.
We’ve been recognised as one of the most exciting ClimateTech scale-ups in the UK and recently included in the Government's BUS subsidy scheme. There’s more on our website at tepeo.com.
About the Role
At tepeo, we are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We are committed to building a team that represents a variety of perspectives and experiences, and we believe that diversity makes us stronger.
We are looking for a Sales Development Representative (SDR) to join our growing Sales & Partnerships team. Reporting to our Channel Sales Manager, D2C, you will be the helpful first point of contact for homeowners ready to switch to low-carbon heating.
Instead of sending engineers out for traditional, time-consuming home visits, you’ll use digital tools to guide customers through a virtual assessment. You'll help them share the right details and photos of their current setup so we can hand over a perfect technical package to our regional teams and tepeoPRO installers for quick pricing.
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The Details
- Type: Full-time, starting as soon as you can.
- Location: Office-based in Wokingham (3–4 days a week in the office).
- Connect & Convert: Nurture homeowners who have reached out to us via phone, email, and online, turning their curiosity into qualified sales opportunities.
- Consult Remotely: Learn about customers' heating needs and check if their property is a good match for our technology.
- Digital Home Surveys: Guide customers through our easy digital photo/video process, saving them the hassle of an upfront in-person home survey.
- Keep Us Organized: Use HubSpot to keep customer records accurate, follow up diligently, and keep the sales process moving smoothly.
- Work seamlessly across teams: Hand over complete, high-quality info packages to our Regional Teams and tepeoPRO installers so they can provide fast, accurate quotes.
- Become a Category Expert: Build a deep understanding of tepeo products, energy tariffs, and home heating to confidently answer questions and inform customers.
- Improve the Journey: Share feedback with our marketing and product teams to help us make our customer journey and HubSpot setups even better.
- Embrace our Culture: Foster a collaborative and inclusive team environment, encouraging knowledge sharing and skills enhancement.
About You
- The Right Experience: 2–4 years in inbound sales, customer management, or a tech-support environment. If you’ve worked in a fast-paced startup or tech company, even better.
- Tech-Savvy: You’re comfortable with CRM software (HubSpot experience is a massive plus).
- Curious & Analytical: You don't need to be an engineer, but you should be excited to learn how home infrastructure works (boilers, cylinders, and electrical setups) so you can spot a good fit for the ZEB.
- Bonus Knowledge: Experience in heating, energy, or home retrofits (like knowing your Combi from your System boiler) is a great head start, but we’ll train the right person.
- Organised & Driven: You love hitting goals, can juggle multiple conversations without losing your attention to detail, and genuinely care about giving customers a great experience.
- Great Communicator: You’re an active listener who builds trust easily over the phone or via email.
- Mission-Driven: You have a genuine passion for green tech and want to help us make a real impact on climate change.
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Benefits
- Salary: £27,000 – £35,000 depending on experience, plus a performance-based sales incentive scheme.
- 25 days holiday plus 8 bank holidays and 1 ‘birthday’ holiday.
- Life insurance, Private Medical Insurance, Optical and Dental Insurance, Income Protection, EV Car Scheme, Cycle to Work scheme, Employee Assistance Programme, Holiday Purchase Options, and a Discounted ZEB for your home.
- A collaborative, flexible, and friendly environment.
- Be part of a growing technology scale-up and help shape the future of clean energy.
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