Interact Software
Sales Enablement Manager
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Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.
Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia.
Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.
Role Overview
The Sales Enablement Manager plays a critical role in accelerating revenue performance by driving rep productivity, consistency, and effectiveness across the sales organisation. This role is responsible for designing and delivering structured onboarding, scalable training programmes, and clear, compelling sales playbooks that equip sellers to confidently engage buyers and progress deals.
By embedding consistent messaging and best-practice sales behaviours, the Sales Enablement Manager ensures that every rep is set up for success and able to operate at a high level from ramp through to full productivity. This role works cross-functionally with Sales, Marketing, and Product to align messaging with market needs and reinforce a unified go-to-market approach.
As an individual contributor, the focus is on building impactful enablement programmes that improve performance, shorten ramp time, and increase win rates. The role centres on elevating rep capability, coaching effectiveness, and overall sales execution quality.
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Key Responsibilities
- Design and deliver a high-impact onboarding programme to ramp new hires quickly and effectively
- Develop and maintain sales playbooks aligned to buyer journeys and sales stages
- Ensure messaging consistency across the sales team in collaboration with Marketing and Product
- Build and deliver ongoing training programmes to improve rep performance and skill development
- Implement coaching frameworks for frontline managers to reinforce best practices
- Assess and improve rep effectiveness through performance analysis and feedback loops
- Partner with Sales leadership to identify skill gaps and define enablement priorities
- Create and maintain enablement content such as talk tracks, objection handling guides, and discovery frameworks
- Facilitate workshops, role plays, and certifications to reinforce learning
- Gather feedback from reps and leadership to continuously refine enablement initiatives
- Ensure adoption of agreed sales methodologies and processes
- Collaborate cross-functionally with Marketing, Product, and RevOps to ensure alignment
Experience, Knowledge, and Characteristics
Experience
- Proven experience in a Sales Enablement, Sales Training, or Sales role within a B2B SaaS environment
- Demonstrated success designing and delivering onboarding and training programmes
- Experience creating and implementing sales playbooks and methodologies
- Track record of improving sales performance and rep productivity
- Experience working closely with Sales leadership and frontline managers
- Strong understanding of B2B sales cycles, buyer behaviours, and deal dynamics
- Experience in coaching sales teams and supporting manager-led development
- Familiarity with enablement tools (e.g., Highspot, Seismic, Lessonly, Showpad)
- Experience collaborating with Marketing and Product teams on messaging
- Background in a high-growth or scaling SaaS environment preferred
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Knowledge
- Deep understanding of sales methodologies (e.g., MEDDICC, Challenger, SPIN, etc.)
- Strong knowledge of sales processes, stages, and conversion drivers
- Ability to design engaging and effective learning experiences and training content
- Skilled in coaching techniques and adult learning principles
- Strong communication and presentation skills
- Ability to translate complex concepts into clear, actionable messaging
- Familiarity with enablement metrics (e.g., ramp time, win rates, productivity)
- Strong stakeholder collaboration and alignment skills
- Organisational skills to manage multiple programmes and initiatives simultaneously
Characteristics
- Passionate about developing people and improving performance
- Strong communicator who can influence across multiple levels of the organisation
- Structured and organised, with a clear approach to programme delivery
- Empathetic and approachable, building trust with sales teams
- Proactive and solutions-focused, identifying gaps and acting on them quickly
- Commercially aware, understanding what drives revenue outcomes
- Adaptable and comfortable in a fast-paced, scaling environment
- Detail-oriented with a focus on consistency and quality of delivery
- Self-motivated and accountable as an individual contributor
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