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Job Title: Sales Engineer (OEM & Trade) – SL003
Department: Sales
Reports To:
- Sales Leader / Regional Sales Manager / Country Leader (location-dependent)
Position Overview
The Sales Engineer plays a pivotal role within our OEM & Trade Team, driving the sale of Equipment & Services solutions to both existing and new clients. Your primary responsibilities include generating new business opportunities, nurturing customer relationships, and delivering exceptional sales performance.
Key Responsibilities
Sales & Business Development
- Identify and engage potential customers across industries needing HVAC or Process Cooling solutions.
- Develop and execute sales strategies to convert leads into high-value opportunities.
- Conduct market research to uncover trends, gauge competition, and identify growth opportunities.
- Maintain and update a robust sales pipeline, keeping the CRM system current with accurate client data.
- Collaborate with the marketing team to create compelling promotions and initiatives that support sales efforts.
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Technical Expertise
- Hold an in-depth understanding of HVAC and Process Temperature Control solutions, including process chiller units, temperature control units, and related equipment.
- Provide technical guidance to customers, ensuring they choose the right solutions for their needs.
- Perform site visits and assessments to evaluate customer requirements and propose tailored Equipment & Services.
- Comply with Risk Assessment Method Statements (RAMS) and engage with Quality, Health, Safety, and Environment (QHSE) requirements.
- Partner with engineering and project management teams to refine custom solutions based on specifications.
Customer Relationship Management
- Build and sustain strong, trust-based relationships with customers as their primary technical and business advisor.
- Respond to customer needs with timely, innovative solutions, fostering satisfaction and repeat business.
- Conduct proactive follow-ups to address concerns and ensure long-term customer alignment.
Sales Reporting & Analysis
- Generate and present sales reports, including forecasts, pipeline updates, and performance metrics.
- Analyze market trends, customer feedback, and competitor activity to inform strategic adjustments.
- Provide data-driven insights and recommendations to leadership, enhancing sales efficacy.
Internal Compliance & Accountability
- Adhere to and participate in QHSE and Trane Technologies company initiatives, including risk assessments and QHSE training.
- Uphold internal codes of conduct and ethical standards.
- Drive your own continuous learning and development via **My Learning platforms`.
- Align personal goals with bonus targets based on performance feedback from stakeholders.
- Assuming any additional tasks reasonably delegated by your manager.
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Required Skills & Experience
- Qualifications: A degree or equivalent experience in engineering or related field preferred.
- Sales Experience: Proven expertise in sales or CRM, ideally within HVAC, refrigeration, or process industries.
- Communication: Strong interpersonal skills to forge lasting customer relationships.
- Technical Proficiency: Ability to understand client needs and offer tailored solutions.
- Self-Directed: Driven by results, with a track record of outperforming sales targets.
- Problem-Solving & Negotiation: Keen analytical mind and persuasive negotiation skills.
- CRM & Office Suite Fluency: Proficient in CRM tools and Microsoft Office applications.
- Work Eligibility: Right-to-work permit for the relevant country.
- Mobility: Must hold a current driver’s licence and demonstrate travel readiness within the country of application.
Competitive compensation and comprehensive benefits await you at Trane Technologies. We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any other protected category.
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