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Company Description
Wessex Garages is an established automotive group with over 30 years in business and locations in Bristol, Cardiff, Gloucester, and Newport. The company represents leading brands such as Nissan, Kia, Hyundai, and Mazda in a competitive market. Wessex Garages is committed to achieving strong sales performance whilst also delivering a friendly and professional Aftersales service.
The business continues to innovate by embracing digital tools and processes, aiming to operate as a truly digital dealership. Prospective team members can explore the company’s website to learn more about its services and culture.
Role Description
This is a full-time, on-site role based at Wessex Garages in Bristol. The successful candidate will contribute to delivering excellent customer service, supporting sales operations, and maintaining high standards of professionalism in all customer interactions. Daily tasks may include:
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- Assisting customers in person and by phone
- Updating and maintaining records and systems
- Coordinating with colleagues in sales, service, and administration
- Supporting the smooth running of the site
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The role also involves following company processes, adhering to safety and compliance guidelines, and helping to drive continuous improvement in line with Wessex Garages’ digital and customer-focused vision.
Qualifications
- Strong customer service and communication skills, with the ability to build positive relationships and provide clear, professional support.
- Organizational and time-management abilities, including attention to detail, reliability, and the capacity to manage multiple tasks effectively.
- Comfort with digital tools and systems, such as basic office software, customer databases, and online platforms used in modern automotive retail.
- Collaborative working style, with the ability to work effectively as part of an on-site team and contribute to shared goals.
- Basic understanding of, or interest in, the automotive sector and dealership operations; prior experience in retail, service, or automotive roles is an advantage.
- Willingness to learn, adapt to new processes, and support Wessex Garages’ commitment to innovation and a digital-first approach.
- Dependable work ethic, professional demeanor, and readiness to follow health, safety, and compliance procedures on site.
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