Internal Sales Executive

Location: Buxton, Derbyshire, East Midlands

Type: Permanent, Full-Time, Monday-Friday (Onsite – not hybrid)

Hours: Either 7.30-4pm or 8-4.30pm or 8.30-5pm (flexible on hours)

Salary: Between £32k - £37k depending on experience

Project Partners are now recruiting for an experienced Sales Executive to come and join the concrete products established team in Buxton.

Role Responsibilities:

• Act as the main point of contact for customers regarding orders, deliveries, product enquiries, and general account support, ensuring a high standard of customer service at all times.
• Process customer orders accurately and efficiently while coordinating delivery schedules with hauliers to ensure timely dispatch and delivery of goods.
• Handle customer queries and resolve issues in a professional and timely manner, maintaining positive customer relationships and ensuring customer satisfaction.
• Respond promptly and professionally to emails and telephone enquiries, providing clear communication and accurate information to customers and internal teams.
• Liaise closely with hauliers and internal departments to support effective delivery planning, minimise delays, and maintain efficient logistics operations.
• Provide administrative support to external sales managers, including preparing quotations, monitoring tender submissions, and assisting with customer follow-ups.
• Process customer returns, credits, and associated documentation in line with company procedures, ensuring all records are maintained accurately.
• Maintain and update internal systems and customer records accurately, ensuring all order, delivery, and account information is kept up to date.