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Used Car Sales Executive – Crewe BMW
About the Employer
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands. Our business spans over 150 dealerships across the UK and Ireland, benefiting from:
- A huge range of new and used vehicles for sale
- A commitment to recognising the valuable contribution of our team members through investment in:
- A leading rewards and benefits package
- Career development and wellbeing support
- Life benefits beyond work
About the Role
Position: Used Car Sales Executive (either Full or Part-time) Location: Crewe, BMW Dealership Working Hours:
- Mon-Fri: 08:30–18:00
- Saturday: 09:00–17:00
- Sunday: 11:00–15:00 on a rota basis
Potential Salary: Up to £50,000 OTE (with £25,000 basic and uncapped commission)
Key Responsibilities
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Collaborate on-site with a specially trained front-of-house team to deliver first-class customer service.
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Prove exceptional interpersonal skills to build rapport with colleagues and customers alike.
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Achieve sales targets and meet profit objectives, including profiting from finance and insurance products.
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Handle all customer communications:
- Phone, email, and face-to-face interactions.
- Accompanying customers on test drives.
- Completing required paperwork and processes.
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Foster long-term customer relationships, driving new and used car enquiries while nurturing conversions.
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Project genuine BMW brand enthusiasm, excelling in meaningful customer engagement.
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Uphold brand standards to drive new customer acquisition, maximising lead outcomes.
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Requirements
- A passionate interest in cars and customer service.
- Proven sales experience within the motor trade as a pre-requisite.
- A valid full UK driving licence (required to drive some vehicles).
- Strong communication skills combined with dedication to high service standards.
- Eager enthusiasm, motivation, and capacity to consistently generate results.
Benefits
Core Benefits
<!-- Focus: Employment progress, financial stability, time Flexibility -->- Competitive salaries with structured progression.
- Competitive hourly rates for part-time workers while maintaining standard benefits similar to full-time.
- Enhanced annual leave building over time.
- Extended family schemes, including:
- 6 months’ paid maternity and adoption leave at full pay.
- Paid paternity leave for 2 weeks at full pay.
Wellbeing
- Annual eye care subsidies (covers your prescription).
- 24/7 access to GP services through Smart Health, supporting both mental and physical wellness.
- Coverage of full routine dental care plus unexpected treatments.
- Optional critical illness cover to ensure financial security during challenging times.
Financial Wellbeing
- Pay Now (MyView Pay) platform giving you access to earnings as-you-go, alongside tools to track finances, stream,** and save.
- Free will-writing services.
- Flexible critical illness cover and optional partner protection.
- Access to life extension benefits that support specific hardship scenarios (e.g., additional funding under certain conditions).
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Leisure & Lifestyle
- Discounted memberships to national gyms.
- Travel insurance for confidence abroad.
- Home and technology discounts.
- bYond Visa card and a wide range of exclusive retail and lifestyle offers.
Career Development
We pride ourselves on training programmes integral to specific brands and active management development.
- Equality, Inclusion, and Empowerment: Lookers and Charles Hurst celebrate:
- Equal opportunity employment.
- A free-discrimination work environment.
- Policies that enable core inclusivity and personal fulfilment.
Employment Considerations
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Employment checks (6 months’ probation period):
- Verified past employment history.
- Credit and criminal checks.
- Confirmation of licence (for drivers).
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Data Protection and Privacy:
- Serious attitude towards data privacy, per our Privacy Notice.
- To state specifics on how we handle personal data, references included.
- Details include purposes for use and rights to individuals regarding access and transfer.
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